Culture Amp's Manager Effectiveness survey is a simple but powerful way for managers to get feedback from direct reports on how they're doing. The survey, created by combining Google's Project Oxygen research with our own findings on what makes a good manager, produces benchmarks allowing companies and managers to see how they're doing compared to others around the world.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Information Technology and Services
Health, Wellness and Fitness
Nonprofit Organization Management
Marketing and Advertising
Hospital & Health Care
Manager Effectiveness measures how positive direct reports feel about their manager
My manager makes me feel valued
I would recommend this person as a manager
My manager helps me stay motivated to do my best work
Manager Effectiveness considers how likely the direct report is to recommend their manager, if they feel motivated and ultimately if they feel valued. All of these are scoring in the mid to low 80's.
Manager Effectiveness is a great way to create a feedback culture in your organization by focusing on one of the most important relationship - the manager and direct report. The results can be actioned not only by managers but also in aggregate by L&D teams to see what skills trainings would be most impactful for managers across the company.
The questions that are most associated with overall manager effectiveness generally have to do with Innovation and Caring. It's likely no surprise that getting to know your direct report and checking in is an important driver of perceptions of management. But creating a place where innovation is encouraged and acted on is equally important. Along with championing the importance of diversity, which can affect the innovativeness of the team.
My manager helps me follow through on innovative ideas
81% favorableFostering Innovation
My manager shows that they value diversity on the team
My manager regularly checks in with how I am doing (not just work related)
My manager encourages innovative ideas and approaches
83% favorableFostering Innovation
My manager takes time to get to know me
People answering Manager Effectiveness Global 2021 were most favorable about the following areas:
Managers are excelling in the new world of work, giving their direct reports autonomy in how they get their jobs done, in addition to where and when. And ultimately how that affects their direct reports' wellbeing.
My manager gives me enough autonomy to make my own decisions
90% favorableFostering Innovation
My manager supports me if I need to make use of flexible working arrangements
My manager genuinely cares about my wellbeing
People answering Manager Effectiveness Global 2021 were least favorable about the following areas:
But they aren't doing so well when it comes to development - understanding their direct report's career aspirations so they can help them find tasks that will inspire them, and ultimately craft potential paths within the organization.
My manager helps me understand potential career paths at [Company]
My manager has a good understanding of my longer term career aspirations (not necessarily just within [Company])
My manager helps me find things in my work and career that really inspire me
Insights data provided by Culture Amp.
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