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Information Technology & Services (200-500) January 2026

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Information Technology & Services

Most represented regions in this benchmark

  • Europe

    46%

  • Northern America

    23%

  • Oceania

    18%

  • Asia

    12%

Reported gender breakdown

  • Male

    69%

  • Female

    31%

  • Non-Binary

    0.26%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Information Technology and Services (200-500) employees are engaged

This is in the top 48% compared with other industries.


The median eNPS score for organizations in this benchmark is 22 and is in the top 20% compared with other industries.

How does Information Technology and Services (200-500) compare?

People in Information Technology & Services (200-500) were much more positive than average regarding Inclusion.


On the lower side, people in Information Technology & Services (200-500) had much lower favorable scores than average in Action, Equity, and Social Connection.

People working in Information Technology & Services (200-500) are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Information Technology & Services (200-500) are less engaged than Health & Wellness, Consumer Goods, Computer & Network Security, and Civil Engineering.

The highest scoring question for Information Technology & Services (200-500) had 89% of people agreeing that they are able to arrange time out from work when they need to (+2% compared to overall) while they were generally most positive about Work & Life Blend.


People in Information Technology & Services (200-500) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 16% of people disagreeing (+2% above average).

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    3%

  • 3 months to 6 months

    6%

  • 6 months to less than 1 year

    13%

  • 1 to less than 2 years

    18%

  • 2 to less than 4 years

    27%

  • 4 to less than 6 years

    12%

  • 6 to less than 10 years

    12%

  • Greater than 10 years

    9%

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