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Information Technology & Services (200-500) July 2025

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Information Technology & Services

Most represented regions in this benchmark

  • Europe

    32%

  • Northern America

    25%

  • Oceania

    19%

  • MEA

    13%

  • Asia

    11%

Reported gender breakdown

  • Male

    62%

  • Female

    37%

  • Non-Binary

    0.22%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Information Technology and Services (200-500) employees are engaged

This is in the top 44% compared with other industries.


The median eNPS score for organizations in this benchmark is 22 and is in the top 18% compared with other industries.

How does Information Technology and Services (200-500) compare?

People in Information Technology & Services (200-500) were much more positive than average regarding Voice, Teamwork & Ownership, and Inclusion.


On the lower side, people in Information Technology & Services (200-500) had much lower favorable scores than average in Equity, Learning & Development, and Social Connection.

People working in Information Technology & Services (200-500) are more engaged than Government Administration, Higher Education, Government, and Media Production & Publication. People working in Information Technology & Services (200-500) are less engaged than Investment Management, Legal Services, Banking, and Engaging Growth.

The highest scoring question for Information Technology & Services (200-500) had 90% of people agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Work & Life Blend.


People in Information Technology & Services (200-500) were generally least favourable about Equity, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 14% of people disagreeing (+1% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    4%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    11%

  • 1 to less than 2 years

    17%

  • 2 to less than 4 years

    30%

  • 4 to less than 6 years

    12%

  • 6 to less than 10 years

    12%

  • Greater than 10 years

    9%

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