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Information Technology & Services (200-500) July 2026

  • ~360k

    Questions answered
    over 12 months

  • ~45

    Organizations

These insights represent ~360k questions answered from ~45 organizations, collected between July 2025 and June 2026.

To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Information Technology & Services

Most represented regions in this benchmark

  • Europe

    40%

  • Northern America

    26%

  • Oceania

    18%

  • Asia

    15%

Reported gender breakdown

  • Male

    68%

  • Female

    32%

  • Non-Binary

    0.16%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Information Technology and Services (200-500) employees are engaged

This is in the top 45% compared with other industries.


The median eNPS score for organizations in this benchmark is 16 and is in the bottom 47% compared with other industries.

How does Information Technology and Services (200-500) compare?

People in Information Technology & Services (200-500) were much more positive than average regarding Voice, Service & Quality Focus, and Leadership.

People working in Information Technology & Services (200-500) are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Information Technology & Services (200-500) are less engaged than Investment Management, Investment Management, Venture Capital, & Private Equity, Health & Wellness, and Engaging Growth.

The highest scoring question for Information Technology & Services (200-500) had 90% of people agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Management.


People in Information Technology & Services (200-500) were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 21% of people disagreeing (-2% below average).

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    11%

  • 1 to less than 2 years

    19%

  • 2 to less than 4 years

    24%

  • 4 to less than 6 years

    15%

  • 6 to less than 10 years

    13%

  • Greater than 10 years

    10%

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