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Hospital & Health Care (North America) 2021

The hospital and health care benchmark includes hospitals and health care organizations that provide a wide range of health services in hospital or large clinic settings, or provide ancillary services to. The people these organizations tend to employ are predominantly medical professionals and allied health staff, with some start to adopt a greater technology focus.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Hospital & Health Care

    100%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

77% of Hospital and Health Care (North America) employees are engaged

This is in the top 19% compared with the overall average.


The average eNPS score for organizations in this benchmark is 26 and is in the top 46% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

72%

5% above global average

I rarely think about looking for a job at another company

63%

4% above global average

I am proud to work for [Company]

91%

4% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

75%

4% above global average

I would recommend [Company] as a great place to work

83%

1% below global average

The highest scoring question for Hospital & Health Care North America had 92% of people agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Social Connection.


People in Hospital & Health Care North America were generally least favourable about Learning & Development, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (+1% above average).

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] effectively directs resources (funding, people and effort) towards company goals

66% favorable

Company Performance
2

I am happy with my current role relative to what was described to me

79% favorable

Alignment & Involvement
3

I believe there are good career opportunities for me at [Company]

66% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

4.0 stars (+0.1)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

3.9 stars (+0.3)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

74.0% (+3)

CEO Approval

86.0% (+2)

How does Hospital and Health Care (North America) compare?

Organizations in Hospital & Health Care North America tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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