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Biotechnology & Medical Devices 2020

The biotechnology and medical devices benchmark includes organizations that do medical research, design and manufacture medical devices and equipment, as well as develop and commercialize pharmaceutical products.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Medical Devices


  • Biotechnology


  • Research


Region breakdown

  • North America


  • Oceania


  • Europe


  • Asia


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Biotechnology and Medical Devices employees are engaged

This is in the top 15% compared with other industries.

The average eNPS score for organizations in this benchmark is 15 and is in the bottom 37% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I rarely think about looking for a job at another company


5% above global average

I see myself still working at [Company] in two years' time


3% above global average

I am proud to work for [Company]


2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


2% above global average

I would recommend [Company] as a great place to work


1% above global average

The highest scoring question for Biotechnology & Medical Devices had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.

People in Biotechnology & Medical Devices were generally least favourable about Company Performance, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I have confidence in the leaders at [Company]

70% favorable


I believe there are good career opportunities for me at [Company]

60% favorable

Learning & Development

The leaders at [Company] have communicated a vision that motivates me

66% favorable

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.45 stars (-0.3)

Culture and Values

3.45 stars (-0.4)

Work Life Balance

3.55 stars (-0.2)

Compensation and Benefits

3.25 stars (-0.4)

Career Opportunities

3.0 stars (-0.5)

Recommend to Friend

56.5% (-14.5)

CEO Approval

81.5% (-2.5)

Are staff empowered with results?

Organizations in the Biotechnology and Medical Devices benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Biotechnology and Medical Devices


  • How does Biotechnology and Medical Devices compare?

    People in Biotechnology & Medical Devices were much more positive than average regarding Decision Making.

    On the lower side, People in Biotechnology & Medical Devices had much lower favorable scores than average in Feedback & Recognition, Fairness, and Voice.

    What are organizations focussing on?

    Below are the most common areas that organizations in Biotechnology and Medical Devices choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.


    I believe there are good career opportunities for me at [Company]

    60% favorable

    Learning & Development

    [Company] is a great company for me to make a contribution to my development

    70% favorable

    Learning & Development

    Most of the systems and processes here support us getting our work done effectively

    58% favorable


    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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