Aged Care AU July 2026
~0.9m
Questions answered
over 12 months- /
~20
Organizations
These insights represent ~0.9m questions answered from ~20 organizations, collected between July 2025 and June 2026.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.
Data provided by Culture Amp
Most represented industries in this benchmark
Hospital & Health Care, Individual & Family Services, Nonprofit Organization Management
Most represented regions in this benchmark
APAC
50%
Oceania
50%
Reported gender breakdown
Female
82%
Male
18%
Non-Binary
0.01%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
72% of Aged Care AU employees are engaged
This is in the top 40% compared with other industries.
The median eNPS score for organizations in this benchmark is 21 and is in the top 25% compared with other industries.
How does Aged Care AU compare?
People in Aged Care AU were much more positive than average regarding Action, Service & Quality Focus, and Social Connection.
On the lower side, people in Aged Care AU had much lower favorable scores than average in Work & Life Blend and Management.
People working in Aged Care AU are as engaged as other industries.
The highest scoring question for Aged Care AU had 91% of people agreeing that they know what they need to do to be successful in their role (+4% compared to overall) while they were generally most positive about Alignment & Involvement.
People in Aged Care AU were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 15% of people disagreeing (-2% below average).
How long do people stay?
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
4%
3 months to 6 months
5%
6 months to less than 1 year
11%
1 to less than 2 years
18%
2 to less than 4 years
27%
4 to less than 6 years
11%
6 to less than 10 years
12%
Greater than 10 years
12%