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Aged Care January 2026

  • ~1m

    Questions answered
    over 12 months

  • ~25

    Organizations

These insights represent ~1m questions answered from ~25 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.

Data provided by Culture Amp

Most represented industries in this benchmark

Hospital & Health Care, Real Estate, Individual & Family Services, Nonprofit Organization Management, Marketing & Advertising, Research, Retail

Most represented regions in this benchmark

  • APAC

    41%

  • Oceania

    41%

  • Northern America

    18%

Reported gender breakdown

  • Female

    81%

  • Male

    19%

  • Non-Binary

    0.04%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Aged Care employees are engaged

This is in the top 40% compared with other industries.


The median eNPS score for organizations in this benchmark is 22 and is in the top 22% compared with other industries.

How does Aged Care compare?

On the lower side, people in Aged Care had much lower favorable scores than average in Work & Life Blend and Management.

People working in Aged Care are as engaged as other industries.

The highest scoring question for Aged Care had 92% of people agreeing that they know what they need to do to be successful in their role (+5% compared to overall) while they were generally most positive about Management.


People in Aged Care were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 14% of people disagreeing (-9% below average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    4%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    10%

  • 1 to less than 2 years

    19%

  • 2 to less than 4 years

    26%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    12%

  • Greater than 10 years

    14%

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