The Employee Experience Platform | Culture Amp

Nonprofit (Female) 2021

The non-profit benchmark is representative of the not for profit sector. These organizations tend to be highly mission driven and often in service of disadvantaged groups and individuals. Employees in this sector tend to work in nonprofit management, public policy, civic service and philanthropy.

  • ~1.1m

    Questions answered
    in last 12 months

  • /
  • ~150

    Organizations

These insights represent ~1.1m questions answered from ~150 organizations, ranging in size from 10 to 1,500 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Nonprofit Organization Management

    71%

  • Civic & Social Organization

    12%

  • Philanthropy

    4%

  • Think Tanks

    3%

  • Religious Institutions

    3%

  • Fund-raising

    3%

Region breakdown

  • North America

    50%

  • Oceania

    39%

  • Europe

    10%

  • MEA

    1%

  • Asia

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Nonprofit (Female) employees are engaged

This is in the bottom 31% compared with the overall average.


The average eNPS score for organizations in this benchmark is 22 and is in the bottom 36% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

92%

5% above global average

I would recommend [Company] as a great place to work

83%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

70%

1% below global average

I rarely think about looking for a job at another company

54%

5% below global average

I see myself still working at [Company] in two years' time

61%

6% below global average

The highest scoring question for Non Profits Female had 92% of people agreeing that they are proud to work for [company] (+5% compared to overall) while they were generally most positive about Work & Life Blend.


People in Non Profits Female were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+6% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Nonprofit (Female) organizations.

1

Day-to-day decisions here demonstrate that quality and improvement are top priorities

65% favorable


The factor this relates most closely to is Service & Quality Focus

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Nonprofit (Female) organizations.

1

Day-to-day decisions here demonstrate that quality and improvement are top priorities

65% favorable

Service & Quality Focus
2

The leaders at [Company] demonstrate that people are important to the company's success

70% favorable

Leadership
3

The leaders at [Company] have communicated a vision that motivates me

70% favorable

Leadership
4

[Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine

76% favorable

Social Connection
5

I feel equipped to look after family/dependants should I need to

84% favorable

Enablement

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+5% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

76% favorable

Alignment & Involvement
2

I know what I need to do to be successful in my role

87% favorable

Alignment & Involvement
3

We have enough autonomy to perform our jobs effectively

81% favorable

Self-determination
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.5 stars (-0.3)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.3 stars (-0.3)

Career Opportunities

3.1 stars (-0.4)

Recommend to Friend

61.0% (-10)

CEO Approval

71.0% (-13)

How does Nonprofit (Female) compare?

Organizations in Non Profits Female tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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