The Employee Experience Platform | Culture Amp

Japan 2021

The Japan benchmark represents people who work in Japan, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Internet


  • Marketing and Advertising


  • Information Technology and Services


  • Financial Services


  • Investment Management


  • Management Consulting


  • Insurance


  • Computer Networking


  • Hospital & Health Care


  • Retail


  • Music


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

69% of Japan employees are engaged

This is in the bottom 19% compared with other countries.

The average eNPS score for organizations in this benchmark is 12 and is in the bottom 5% compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


4% below global average

I rarely think about looking for a job at another company


4% below global average

I am proud to work for [Company]


6% below global average

I would recommend [Company] as a great place to work


6% below global average

The highest scoring question for Japan had 84% of people agreeing that they know how their work contributes to the goals of [company] (-7% compared to overall) while they were generally most positive about Work & Life Blend.

People in Japan were generally least favourable about Service & Quality Focus, and were most negative towards 'Workloads are divided fairly among people where I work' with 23% of people disagreeing (+9% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

75.0% (+4)

CEO Approval

90.0% (+6)

How does Japan compare?

Organizations in Japan tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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