The Employee Experience Platform | Culture Amp

Wholesale (200–500) 2020

The wholesale benchmark contains organizations that distribute and sell goods to other businesses and occasionally consumers in bulk. The majority of these organizations are focussed on logistics, supply chains and distribution networks. These organizations may not be household names - but you've likely used their products This benchmark only includes organizations of size 200–500 employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Wholesale


Region breakdown

  • North America


  • Oceania


  • Europe


  • Asia


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Wholesale (200–500) employees are engaged

This is in the bottom 32% compared with the overall average.

The average eNPS score for organizations in this benchmark is 12 and is in the bottom 22% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


9% above global average

I rarely think about looking for a job at another company


2% above global average

I would recommend [Company] as a great place to work


3% below global average

I am proud to work for [Company]


4% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


8% below global average

The highest scoring question for Wholesale 200–500) had 86% of People agreeing that they know what they need to do to be successful in their role (+1% compared to overall) while they were generally most positive about Management.

People in Wholesale 200–500) were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+2% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-4% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I believe there are good career opportunities for me at [Company]

60% favorable

Learning & Development

At [Company] there is open and honest two-way communication

52% favorable

Collaboration & Communication

At [Company] there is open and honest two-way communication

52% favorable

Collaboration & Communication
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

2.9 stars (-0.9)

Culture and Values

3.1 stars (-0.8)

Work Life Balance

3.3 stars (-0.5)

Compensation and Benefits

3.1 stars (-0.5)

Career Opportunities

3.2 stars (-0.3)

Recommend to Friend

57.0% (-14)

CEO Approval

70.0% (-14)

Are staff empowered with results?

Organizations in the Wholesale (200–500) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Wholesale (200–500)


  • How does Wholesale (200–500) compare?

    People in Wholesale 200–500) were much more positive than average regarding Decision Making.

    On the lower side, People in Wholesale 200–500) had much lower favorable scores than average in Feedback & Recognition, Voice, and Fairness.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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