The Employee Experience Platform | Culture Amp

Tenure Greater Than 10 Years 2020

The tenure greater than 10 years benchmark includes responses from only people who fall within this specific tenure group.

  • ~8.5m

    Questions answered
    in last 12 months

  • /
  • ~600

    Organizations

These insights represent ~8.5m questions answered from ~600 organizations, ranging in size from 10 to 21,800 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    10%

  • Information Technology and Services

    6%

  • Non-Profit Organization Management

    4%

  • Insurance

    4%

  • Hospital & Health Care

    3%

  • Financial Services

    3%

  • Wholesale

    3%

  • Investment Banking

    3%

  • Sports

    3%

  • Food & Beverages

    3%

  • Investment Management

    3%

  • Utilities

    3%

  • Construction

    2%

  • Retail

    2%

  • Internet

    2%

Region breakdown

  • North America

    40%

  • Oceania

    33%

  • Europe

    17%

  • Asia

    6%

  • MEA

    3%

  • South America

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Tenure Greater Than 10 Years employees are engaged

This is in the top 33% compared with other tenures.


The average eNPS score for people in this group is 9 and is in the bottom 21% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

72%

9% above global average

I rarely think about looking for a job at another company

58%

3% above global average

I am proud to work for [Company]

85%

1% below global average

I would recommend [Company] as a great place to work

79%

3% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

61%

8% below global average

The highest scoring question for Tenure Greater Than 10 Years had 89% of People agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Tenure Greater Than 10 Years were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Tenure Greater Than 10 Years organizations.

1

[Company] is a great company for me to make a contribution to my development

63% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Tenure Greater Than 10 Years organizations.

1

[Company] is a great company for me to make a contribution to my development

63% favorable

Learning & Development
2

I have confidence in the leaders at [Company]

68% favorable

Leadership
3

The leaders at [Company] demonstrate that people are important to the company's success

62% favorable

Leadership
4

Day-to-day decisions here demonstrate that quality and improvement are top priorities

62% favorable

Service & Quality Focus
5

The leaders at [Company] have communicated a vision that motivates me

59% favorable

Leadership

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-4% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] is a great company for me to make a contribution to my development

63% favorable

Learning & Development
2

I have confidence in the leaders at [Company]

68% favorable

Leadership
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

62% favorable

Service & Quality Focus
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.5 stars (-0.3)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.55 stars (-0.2)

Compensation and Benefits

3.4 stars (-0.2)

Career Opportunities

3.2 stars (-0.3)

Recommend to Friend

64.0% (-7)

CEO Approval

79.0% (-5)

Are staff empowered with results?

Organizations in the Tenure Greater Than 10 Years benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Tenure Greater Than 10 Years


    7%



  • How does Tenure Greater Than 10 Years compare?

    People in Tenure Greater Than 10 Years were much more positive than average regarding Action, Fairness, and Decision Making.


    On the lower side, People in Tenure Greater Than 10 Years had much lower favorable scores than average in Feedback & Recognition, Collaboration & Communication, and Service & Quality Focus.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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