Culture First 2021 – Join us for our first-ever virtual, free event to create a better world of work – Register today →

Education (United States) 2020

The education benchmark is primarily representative of employees working in education-related organizations. It includes a mix of E-Learning companies, primary and higher educational institutions and education management organizations as well as education platforms. These organizations employ educators as well as those supporting the delivery of educational services via office, support and technical staff.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Education Management

    36%

  • Primary/Secondary Education

    32%

  • Higher Education

    28%

  • E-Learning

    4%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Education (United States) employees are engaged

This is in the top 45% compared with the overall average.


The average eNPS score for organizations in this benchmark is 17 and is in the top 46% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

89%

3% above global average

I see myself still working at [Company] in two years' time

64%

1% above global average

I rarely think about looking for a job at another company

55%

Same as global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

69%

Same as global average

I would recommend [Company] as a great place to work

82%

Same as global average

The highest scoring question for Education United States had 93% of People agreeing that they are able to arrange time out from work when they need to (+6% compared to overall) while they were generally most positive about Management.


People in Education United States were generally least favourable about Company Performance, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 21% of people disagreeing (+1% above average).

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] effectively directs resources (funding, people and effort) towards company goals

55% favorable

Company Performance
2

At [Company] we act on promising new or innovative ideas

73% favorable

Innovation
3

I believe there are good career opportunities for me at [Company]

60% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.65 stars (-0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.4 stars (-0.1)

Recommend to Friend

69.0% (-2)

CEO Approval

69.0% (-15)

Are staff empowered with results?

Organizations in the Education (United States) benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Education (United States)


    8%



  • How does Education (United States) compare?

    People in Education United States were much more positive than average regarding Action, Decision Making, and Innovation.


    On the lower side, People in Education United States had much lower favorable scores than average in Voice and Company Performance.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

    Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

    Close browser update banner