The People & Culture Platform | Culture Amp

Consulting & Staffing (Europe) 2020

The consulting and staffing benchmark includes organizations that provide advisory and implementation services across a wide range of industries. These organizations tend to have the same leadership and employment structure - though they tend to range from professional engineering consulting, leadership and strategy consulting as well as talent search and recruitment.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Management Consulting

    42%

  • Staffing and Recruiting

    19%

  • Architecture & Planning

    15%

  • Accounting

    12%

  • Human Resources

    8%

  • Professional Training & Coaching

    4%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

67% of Consulting and Staffing (Europe) employees are engaged

This is in the bottom 7% compared with the overall average.


The average eNPS score for organizations in this benchmark is 10 and is in the bottom 14% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

86%

Same as global average

I see myself still working at [Company] in two years' time

62%

1% below global average

I would recommend [Company] as a great place to work

79%

3% below global average

I rarely think about looking for a job at another company

49%

6% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

61%

8% below global average

The highest scoring question for Consulting & Staffing Europe had 89% of People agreeing that they are able to arrange time out from work when they need to (+2% compared to overall) while they were generally most positive about Work & Life Blend.


People in Consulting & Staffing Europe were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (-3% below average).

How long do people stay?

In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (-2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

At [Company] we act on promising new or innovative ideas

58% favorable

Innovation
2

[Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine

53% favorable

Social Connection
3

[Company] is a great company for me to make a contribution to my development

71% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.65 stars (-0.2)

Work Life Balance

3.45 stars (-0.3)

Compensation and Benefits

3.35 stars (-0.2)

Career Opportunities

3.4 stars (-0.1)

Recommend to Friend

71.0% (+0)

CEO Approval

86.0% (+2)

Are staff empowered with results?

Organizations in the Consulting and Staffing (Europe) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Consulting and Staffing (Europe)


    7%



  • How does Consulting and Staffing (Europe) compare?

    People in Consulting & Staffing Europe were much more positive than average regarding Decision Making.


    On the lower side, People in Consulting & Staffing Europe had much lower favorable scores than average in Service & Quality Focus, Feedback & Recognition, and Voice.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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