The Employee Experience Platform | Culture Amp

Construction & Heavy Industry (Australia) 2020

The construction and heavy industry benchmark covers industries that are often doing things on a grand physical scale. They employ engineers, machinery operators and other skilled workers who can bring big projects and endeavors to life.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Construction


  • Utilities


  • Oil & Energy


  • Automotive


  • Mining & Metals


  • Renewables & Environment


  • Machinery


  • Building Materials


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

68% of Construction and Heavy Industry (Australia) employees are engaged

This is in the bottom 11% compared with the overall average.

The average eNPS score for organizations in this benchmark is 10 and is in the bottom 17% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


3% above global average

I rarely think about looking for a job at another company


2% below global average

I would recommend [Company] as a great place to work


3% below global average

I am proud to work for [Company]


5% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


8% below global average

The highest scoring question for Construction & Heavy Industry Australia had 88% of People agreeing that they know what they need to do to be successful in their role (+3% compared to overall) while they were generally most positive about Management.

People in Construction & Heavy Industry Australia were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+4% above average).

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (-2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I believe there are good career opportunities for me at [Company]

57% favorable

Learning & Development

Most of the systems and processes here support us getting our work done effectively

52% favorable


[Company] effectively directs resources (funding, people and effort) towards company goals

54% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.45 stars (-0.3)

Culture and Values

3.3 stars (-0.6)

Work Life Balance

3.1 stars (-0.7)

Compensation and Benefits

3.2 stars (-0.4)

Career Opportunities

3.2 stars (-0.3)

Recommend to Friend

67.5% (-3.5)

CEO Approval

81.0% (-3)

Are staff empowered with results?

Organizations in the Construction and Heavy Industry (Australia) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Construction and Heavy Industry (Australia)


  • How does Construction and Heavy Industry (Australia) compare?

    People in Construction & Heavy Industry Australia were much more positive than average regarding Decision Making.

    On the lower side, People in Construction & Heavy Industry Australia had much lower favorable scores than average in Feedback & Recognition, Fairness, and Voice.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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