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Australia 2020

The Australia benchmark represents people who work in Australia. It covers all industries and functions. The benchmark includes people who work in Australia but their organizations have headquarters in other countries.

  • ~15m

    Questions answered
    in last 12 months

  • /
  • ~550

    Organizations

These insights represent ~15m questions answered from ~550 organizations with in-region presence, ranging in size from 10 to 100,900 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    15%

  • Information Technology and Services

    8%

  • Sports

    4%

  • Non-Profit Organization Management

    4%

  • Food & Beverages

    4%

  • Investment Banking

    3%

  • Financial Services

    3%

  • Internet

    3%

  • Insurance

    3%

  • Construction

    2%

  • Utilities

    2%

  • Wholesale

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Australia employees are engaged

This is in the bottom 44% compared with other countries.


The average eNPS score for organizations in this benchmark is 16 and is in the top 38% compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

86%

Same as global average

I would recommend [Company] as a great place to work

82%

Same as global average

I see myself still working at [Company] in two years' time

63%

Same as global average

I rarely think about looking for a job at another company

54%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

67%

2% below global average

The highest scoring question for Australia had 87% of People agreeing that they know how their work contributes to the goals of [company] (-2% compared to overall) while they were generally most positive about Work & Life Blend.


People in Australia were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 21% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Australia organizations.

1

I have confidence in the leaders at [Company]

72% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Australia organizations.

1

I have confidence in the leaders at [Company]

72% favorable

Leadership
2

[Company] is a great company for me to make a contribution to my development

71% favorable

Learning & Development
3

The leaders at [Company] demonstrate that people are important to the company's success

69% favorable

Leadership
4

I feel like I belong at [Company]

79% favorable

Belonging
5

[Company] values diversity

83% favorable

Diversity

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] values diversity

83% favorable

Diversity
2

I feel like I belong at [Company]

79% favorable

Belonging
3

I believe there are good career opportunities for me at [Company]

58% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.4 stars (-0.2)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

68.0% (-3)

CEO Approval

82.0% (-2)

Are staff empowered with results?

Organizations in the Australia benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Australia


    9%



  • How does Australia compare?

    People in Australia were much more positive than average regarding Fairness, Decision Making, and Belonging.


    On the lower side, People in Australia had much lower favorable scores than average in Learning & Development.

    What are organizations focussing on?

    Below are the most common areas that organizations in Australia choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I believe action will take place as a result of this survey

    56% favorable

    Action
    2

    The leaders at [Company] have communicated a vision that motivates me

    63% favorable

    Leadership
    3

    I receive appropriate recognition for good work at [Company]

    65% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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