The Employee Experience Platform | Culture Amp

Mexico 2020

The Mexico benchmark represents people who work in Mexico. It covers all industries and functions. The benchmark includes people who work in Mexico but their organizations have headquarters in other countries.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Electrical/Electronic Manufacturing


  • Information Technology and Services


  • Internet


  • Financial Services


  • Insurance


  • Hospitality


  • Staffing and Recruiting


  • Transportation/Trucking/Railroad


  • Leisure, Travel & Tourism


  • Warehousing


  • Accounting


  • Retail


  • Marketing and Advertising


  • Publishing


  • Public Relations and Communications


  • Non-Profit Organization Management


  • Wine and Spirits


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

77% of Mexico employees are engaged

This is in the top 11% compared with other countries.

The average eNPS score for organizations in this benchmark is 38 and is in the top 7% compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


10% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


8% above global average

I would recommend [Company] as a great place to work


7% above global average

I rarely think about looking for a job at another company


4% above global average

I am proud to work for [Company]


3% above global average

The highest scoring question for Mexico had 91% of People agreeing that they know how their work contributes to the goals of [company] (+2% compared to overall) while they were generally most positive about Company Performance.

People in Mexico were generally least favourable about Innovation, and were most negative towards 'I rarely think about looking for a job at another company' with 18% of people disagreeing (-2% below average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


We hold ourselves and our team members accountable for results

84% favorable

Teamwork & Ownership

I am given opportunities to develop skills relevant to my interests

69% favorable

Learning & Development

The leaders at [Company] have communicated a vision that motivates me

67% favorable

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.45 stars (-0.3)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.4 stars (-0.4)

Compensation and Benefits

3.3 stars (-0.3)

Career Opportunities

3.25 stars (-0.3)

Recommend to Friend

63.5% (-7.5)

CEO Approval

79.0% (-5)

Are staff empowered with results?

Organizations in the Mexico benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Mexico


  • How does Mexico compare?

    People in Mexico were much more positive than average regarding Feedback & Recognition, Collaboration & Communication, and Voice.

    What are organizations focussing on?

    Below are the most common areas that organizations in Mexico choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.


    The leaders at [Company] demonstrate that people are important to the company's success

    75% favorable


    When it is clear that someone is not delivering in their role we do something about it

    63% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

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