From our CEO: Let's focus on 20x productivity growth, not 2%

Knowledge work has changed the equation

The Toyota Way

Management productivity or system productivity?

• Are your people empowered to take risks and to be innovative?

• Do you have the right systems to allow your people to be effective when dealing with customers?

• How many of your people get promoted to other departments?

• How good are you at creating talent for the rest of the organization?

Bench press, don’t benchmark

An environment of success