Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Telecommunications
100%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 47% compared with the overall average.
The average eNPS score for organizations in this benchmark is 27 and is in the top 32% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 79% 5% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 69% 2% below global average |
I am proud to work for [Company] | 81% 6% below global average |
I rarely think about looking for a job at another company | 60% 2% above global average |
I see myself still working at [Company] in two years time | 69% 2% above global average |
People working in Telecommunications United States are more engaged than Construction & Heavy Industry Benelux, Nonprofit Organization Management Europe, Building Materials, and Denmark (1000-5000). People working in Telecommunications United States are less engaged than New Tech Middle East & Africa, Computer Software Australia, Egypt, and Electrical/Electronic Manufacturing North America.
The highest scoring question for Telecommunications United States had 91% of people agreeing that they know how their work contributes to the goals of [Company] (+1% compared to overall) while they were generally most positive about Management.
People in Telecommunications United States were generally least favourable about Action, and were most negative towards 'I believe my total compensation base salaryany bonusesbenefitsequity is fair relative to similar roles at other companies' with 23% of people disagreeing (+2% above average).
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.4 stars (-0.6) |
Senior Leadership | 3.3 stars (-0.1) |
Diversity and Inclusion | 3.7 stars (-0.4) |
Culture and Values | 3.7 stars (+0) |
Work Life Balance | 3.6 stars (-0.1) |
Compensation and Benefits | 3.4 stars (-0.1) |
Career Opportunities | 3.3 stars (-0.1) |
Recommend to Friend | 54.0% (-23.0) |
CEO Approval | 88.0% (+0) |
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Less than 6 months
20%
6 months to less than 1 year
18%
1 to less than 2 years
18%
2 to less than 4 years
19%
4 to less than 6 years
9%
6 to 10 years
9%
Greater than 10 years
7%
Some of Engagement questions
At [Company] there is open and honest twoway communication
Daytoday decisions here demonstrate that quality and improvement are top priorities
Generally I believe my workload is reasonable for my role
Generally the right people are rewarded and recognized at [Company]
I am given opportunities to develop skills relevant to my interests
I am happy with my current role relative to what was described to me
I am proud to work for [Company]
I believe action will take place as a result of this survey
I believe my total compensation base salaryany bonusesbenefitsequity is fair relative to similar roles at other companies
I believe there are good career opportunities for me at [Company]
I feel I am part of a team
I have access to the learning and development I need to do my job well
I have access to the things I need to do my job well
I have confidence in the leaders at [Company]
I know how my work contributes to the goals of [Company]
I know what I need to do to be successful in my role
I rarely think about looking for a job at another company
I receive appropriate recognition for good work at [Company]
I see myself still working at [Company] in two years time
I would recommend [Company] as a great place to work
Most of the systems and processes here support us getting our work done effectively
Most people here make a good effort to consult other staff where appropriate
My job performance is evaluated fairly
My manager genuinely cares about my wellbeing
My manager gives me useful feedback on how well I am performing
My manager is a great role model for employees
My manager keeps me informed about what is happening at [Company]
My manager or someone in management has shown a genuine interest in my career aspirations
Other departments at [Company] collaborate well with us to get the job done
The information I need to do my job effectively is readily available
The leaders at [Company] demonstrate that people are important to the company's success
The leaders at [Company] have communicated a vision that motivates me
The leaders at [Company] keep people informed about what is happening
The products and services [Company] provides are as good as or better than our main competitors
We are encouraged to be innovative even though some of our initiatives may not succeed
We have enough autonomy to perform our jobs effectively
We hold ourselves and our team members accountable for results
When it is clear that someone is not delivering in their role we do something about it
Workloads are divided fairly among people where I work
[Company] effectively directs resources funding people and effort towards company goals
[Company] is in a position to really succeed over the next three years
[Company] motivates me to go beyond what I would in a similar role elsewhere
People in Telecommunications United States were much more positive than average regarding Feedback & Recognition and Innovation.
On the lower side, people in Telecommunications United States had much lower favorable scores than average in Service & Quality Focus, Enablement, and Work & Life Blend.
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