Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Hospital & Health Care
100%
North America
78%
Europe
14%
Oceania
3%
Asia
3%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 43% compared with other industries.
The average eNPS score for organizations in this benchmark is 8 and is in the bottom 3% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 74% 10% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 65% 6% below global average |
I am proud to work for [Company] | 81% 6% below global average |
I rarely think about looking for a job at another company | 57% 1% below global average |
I see myself still working at [Company] in two years' time | 67% Same as global average |
People working in Hospital & Health Care 1000+ are less engaged than Consulting & Staffing, Manufacturing, Tech: Manufacturing & Research, and Healthcare.
The highest scoring question for Hospital & Health Care 1000+ had 87% of people agreeing that they know how their work contributes to the goals of [Company] (-4% compared to overall) while they were generally most positive about Management.
People in Hospital & Health Care 1000+ were generally least favourable about Feedback & Recognition, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (+3% above average).
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.7 stars (-0.3) |
Senior Leadership | 3.3 stars (-0.2) |
Diversity and Inclusion | 3.9 stars (-0.2) |
Culture and Values | 3.5 stars (-0.4) |
Work Life Balance | 3.5 stars (-0.3) |
Compensation and Benefits | 2.9 stars (-0.7) |
Carrer Opportunities | 3.2 stars (-0.4) |
Recommend to Friend | 64.0% (-13.0) |
CEO Approval | 69.0% (-19.0) |
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Less than 6 months
12%
6 months to less than 1 year
11%
1 to less than 2 years
15%
2 to less than 4 years
22%
4 to less than 6 years
15%
6 to 10 years
12%
Greater than 10 years
12%
Some of Engagement questions
[Company] motivates me to go beyond what I would in a similar role elsewhere
I know how my work contributes to the goals of [Company]
Workloads are divided fairly among people where I work
At [Company] there is open and honest two-way communication
I am appropriately involved in decisions that affect my work
We have enough autonomy to perform our jobs effectively
We hold ourselves and our team members accountable for results
I feel I am part of a team
The leaders at [Company] demonstrate that people are important to the company's success
My manager is a great role model for employees
I am able to arrange time out from work when I need to
Generally, the right people are rewarded and recognized at [Company]
I believe there are good career opportunities for me at [Company]
The products and services [Company] provides are as good as, or better than, our main competitors
Generally, I believe my workload is reasonable for my role
Other departments at [Company] collaborate well with us to get the job done
My job performance is evaluated fairly
I see myself still working at [Company] in two years' time
Day-to-day decisions here demonstrate that quality and improvement are top priorities
My manager genuinely cares about my wellbeing
We acknowledge people who deliver outstanding service here
I would recommend [Company] as a great place to work
I have access to the things I need to do my job well
I have access to the learning and development I need to do my job well
[Company] effectively directs resources (funding, people and effort) towards company goals
My manager gives me useful feedback on how well I am performing
When it is clear that someone is not delivering in their role we do something about it
The information I need to do my job effectively is readily available
The leaders at [Company] keep people informed about what is happening
My manager keeps me informed about what is happening at [Company]
At [Company] we act on promising new or innovative ideas
My manager (or someone in management) has shown a genuine interest in my career aspirations
I rarely think about looking for a job at another company
I know what I need to do to be successful in my role
The leaders at [Company] have communicated a vision that motivates me
I am proud to work for [Company]
I am given opportunities to develop skills relevant to my interests
We are encouraged to be innovative even though some of our initiatives may not succeed
[Company] is a great company for me to make a contribution to my development
Most of the systems and processes here support us getting our work done effectively
I receive appropriate recognition for good work at [Company]
[Company] is in a position to really succeed over the next three years
People in Hospital & Health Care 1000+ were much more positive than average regarding Alignment & Involvement.
On the lower side, people in Hospital & Health Care 1000+ had much lower favorable scores than average in Feedback & Recognition, Collaboration & Communication, and Leadership.
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