The Employee Experience Platform | Culture Amp

South America 2021

The South America benchmark represents people who work in South America, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~1m

    Questions answered
    in last 12 months

  • /
  • ~150

    Organizations

These insights represent ~1m questions answered from ~150 organizations, with in-region presence ranging in size from 10 to 3,700 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Internet

    18%

  • Computer Software

    18%

  • Information Technology and Services

    13%

  • Financial Services

    8%

  • Marketing and Advertising

    4%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

82% of South America employees are engaged

This is in the top 4% compared with other regions.


The average eNPS score for organizations in this benchmark is 50 and is in the top 6% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

81%

10% above global average

I see myself still working at [Company] in two years' time

77%

10% above global average

I would recommend [Company] as a great place to work

92%

8% above global average

I rarely think about looking for a job at another company

66%

7% above global average

I am proud to work for [Company]

94%

7% above global average

The highest scoring question for South America had 94% of people agreeing that they know how their work contributes to the goals of [company] (+3% compared to overall) while they were generally most positive about Teamwork & Ownership.


People in South America were generally least favourable about Learning & Development, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 9% of people disagreeing (-7% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in South America organizations.

1

At [Company] we act on promising new or innovative ideas

77% favorable


The factor this relates most closely to is Innovation

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in South America organizations.

1

At [Company] we act on promising new or innovative ideas

77% favorable

Innovation
2

The leaders at [Company] demonstrate that people are important to the company's success

83% favorable

Leadership
3

[Company] is a great company for me to make a contribution to my development

86% favorable

Learning & Development
4

Day-to-day decisions here demonstrate that quality and improvement are top priorities

78% favorable

Service & Quality Focus
5

The leaders at [Company] have communicated a vision that motivates me

78% favorable

Leadership

How long do people stay?

In the short term, 12% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-6% compared to overall) while on a longer time frame, 6% of people see themselves leaving within two years (-4% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

The leaders at [Company] demonstrate that people are important to the company's success

83% favorable

Leadership
2

The leaders at [Company] have communicated a vision that motivates me

78% favorable

Leadership
3

I receive appropriate recognition for good work at [Company]

73% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

74.0% (+3)

CEO Approval

85.0% (+1)

How does South America compare?

Organizations in South America tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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