This benchmark includes responses from those that work in sales, often having role titles such as Commercial Sales, B2B and B2C, Account Executive and Sales Operations.
~3.5m
Questions answered
in last 12 months
~750
Organizations
These insights represent ~3.5m questions answered from ~750 organizations, ranging in size from 0 to 2,500 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by ] Culture Amp
Computer Software
20%
Internet
11%
Information Technology and Services
11%
Financial Services
6%
Marketing and Advertising
5%
North America
60%
Oceania
17%
Europe
15%
Asia
5%
MEA
2%
South America
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is the highest scoring group compared with other job functions.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 73% 6% above global average |
I am proud to work for [Company] | 92% 5% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 76% 5% above global average |
I rarely think about looking for a job at another company | 63% 4% above global average |
I would recommend [Company] as a great place to work | 87% 3% above global average |
People within Sales are similarly engaged as the overall average.
The highest scoring question for Sales had 97% of people agreeing that they understand how their work contributes to [company]'s mission (+4% compared to overall) while they were generally most positive about Work & Life Blend.
People in Sales were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 10% of people disagreeing (-2% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Sales organizations.
I have confidence in the leaders at [Company]
The factor this relates most closely to is Leadership
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Sales organizations.
1 I have confidence in the leaders at [Company] | 81% favorable Leadership |
2 The leaders at [Company] have communicated a vision that motivates me | 76% favorable Leadership |
3 [Company] is a great company for me to make a contribution to my development | 80% favorable Learning & Development |
4 The leaders at [Company] demonstrate that people are important to the company's success | 78% favorable Leadership |
5 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 72% favorable Service & Quality Focus |
In the short term, 15% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I believe that my total compensation is fair, relative to similar roles at [Company] | 54% favorable Fairness |
2 I have confidence in the leaders at [Company] | 81% favorable Leadership |
3 The leaders at [Company] have communicated a vision that motivates me | 76% favorable Leadership |
Individuals in Sales tend to be very similar to the global all industries insights, with no significant departures from the average.
Insights data provided by Culture Amp.
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