The resources and utilities benchmark covers organizations that generate, distribute and sell energy and gas products and solutions, including renewable energy. Typical employee roles include both technicians and engineers in the field or on the road as well as those providing support from an office.
~0.8m
Questions answered
in last 12 months
~70
Organizations
These insights represent ~0.8m questions answered from ~70 organizations, ranging in size from 10 to 1,400 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by ] Culture Amp
Utilities
31%
Renewables & Environment
24%
Oil & Energy
21%
Environmental Services
11%
Industrial Automation
6%
Mining & Metals
4%
Oceania
52%
North America
30%
Europe
12%
Asia
4%
South America
1%
MEA
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 28% compared with the overall average.
The average eNPS score for organizations in this benchmark is 20 and is in the bottom 29% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I rarely think about looking for a job at another company | 60% 1% above global average |
I see myself still working at [Company] in two years' time | 66% 1% below global average |
I am proud to work for [Company] | 84% 3% below global average |
I would recommend [Company] as a great place to work | 80% 4% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 63% 8% below global average |
People working in Resources & Utilities Female are similarly engaged as the overall average.
The highest scoring question for Resources & Utilities Female had 87% of people agreeing that they know how their work contributes to the goals of [company] (-4% compared to overall) while they were generally most positive about Work & Life Blend.
People in Resources & Utilities Female were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+7% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Resources and Utilities (Female) organizations.
Day-to-day decisions here demonstrate that quality and improvement are top priorities
The factor this relates most closely to is Service & Quality Focus
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Resources and Utilities (Female) organizations.
1 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 67% favorable Service & Quality Focus |
2 I have confidence in the leaders at [Company] | 72% favorable Leadership |
3 [Company] is a great company for me to make a contribution to my development | 70% favorable Learning & Development |
4 [Company] really allows us to make a positive difference | 76% favorable Social Connection |
5 The leaders at [Company] demonstrate that people are important to the company's success | 70% favorable Leadership |
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I believe there are good career opportunities for me at [Company] | 57% favorable Learning & Development |
2 I believe the leaders at [Company] are making effective decisions regarding the COVID-19 Pandemic | 90% favorable Leadership |
3 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 67% favorable Service & Quality Focus |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.6 stars (-0.2) |
Culture and Values | 3.4 stars (-0.5) |
Work Life Balance | 3.6 stars (-0.2) |
Compensation and Benefits | 3.6 stars (+0) |
Career Opportunities | 3.2 stars (-0.3) |
Recommend to Friend | 71.0% (+0) |
CEO Approval | 83.0% (-1) |
Organizations in Resources & Utilities Female tend to be very similar to the global all industries insights, with no significant departures from the average.
Insights data provided by Culture Amp.
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