The Employee Experience Platform | Culture Amp

North America (1000+) 2021

The North America benchmark represents people who work in North America, including if their organizations have headquarters located in other locations. It covers all industries and functions. This benchmark only includes organizations of size 1000 - + employees.

  • ~21m

    Questions answered
    in last 12 months

  • /
  • ~300

    Organizations

These insights represent ~21m questions answered from ~300 organizations, ranging in size from 10 to 15,600 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Computer Software

    15%

  • Internet

    9%

  • Information Technology and Services

    8%

  • Financial Services

    7%

  • Hospital & Health Care

    3%

  • Retail

    3%

  • Utilities

    2%

  • Health, Wellness and Fitness

    2%

  • Automotive

    2%

  • Food & Beverages

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of North America (1000+) employees are engaged

This is in the top 43% compared with the overall average.


The average eNPS score for organizations in this benchmark is 26 and is in the top 46% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

70%

3% above global average

I rarely think about looking for a job at another company

59%

Same as global average

I am proud to work for [Company]

86%

1% below global average

I would recommend [Company] as a great place to work

83%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

69%

2% below global average

The highest scoring question for North America 1000+ had 90% of people agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.


People in North America 1000+ were generally least favourable about Decision Making, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 12% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in North America (1000+) organizations.

1

I feel like I belong at [Company]

79% favorable


The factor this relates most closely to is Belonging

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in North America (1000+) organizations.

1

I feel like I belong at [Company]

79% favorable

Belonging
2

I am happy with my current role relative to what was described to me

77% favorable

Alignment & Involvement
3

I feel respected at [Company]

83% favorable

Belonging
4

I have confidence in the leaders at [Company]

76% favorable

Leadership
5

The leaders at [Company] demonstrate that people are important to the company's success

72% favorable

Leadership

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

77% favorable

Alignment & Involvement
2

I feel like I belong at [Company]

79% favorable

Belonging
3

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

55% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

68.0% (-3)

CEO Approval

85.0% (+1)

How does North America (1000+) compare?

Organizations in North America 1000+ tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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