The non-profit benchmark is representative of the not for profit sector. These organizations tend to be highly mission driven and often in service of disadvantaged groups and individuals. Employees in this sector tend to work in nonprofit management, public policy, civic service and philanthropy.
~2.5m
Questions answered
in last 12 months
~150
Organizations
These insights represent ~2.5m questions answered from ~150 organizations, ranging in size from 20 to 6,300 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by ] Culture Amp
Nonprofit Organization Management
72%
Civic & Social Organization
11%
Philanthropy
4%
Public Policy
4%
Fund-raising
3%
Religious Institutions
2%
Think Tanks
2%
North America
54%
Oceania
30%
Europe
10%
MEA
4%
Asia
2%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 50% compared with other industries.
The average eNPS score for organizations in this benchmark is 27 and is in the top 35% compared with other industries.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I am proud to work for [Company] | 91% 4% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 72% 1% above global average |
I would recommend [Company] as a great place to work | 84% Same as global average |
I rarely think about looking for a job at another company | 57% 2% below global average |
I see myself still working at [Company] in two years' time | 65% 2% below global average |
People working in Non Profits are similarly engaged as other industries.
The highest scoring question for Non Profits had 93% of people agreeing that they know how their work contributes to the goals of [company] (+2% compared to overall) while they were generally most positive about Social Connection.
People in Non Profits were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+5% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Nonprofit organizations.
I feel valued by my manager
The factor this relates most closely to is Manager Support
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Nonprofit organizations.
1 I feel valued by my manager | 85% favorable Manager Support |
2 The leaders at [Company] demonstrate that people are important to the company's success | 74% favorable Leadership |
3 [Company] is in a position to really succeed over the next three years | 73% favorable Company Performance |
4 The leaders at [Company] have communicated a vision that motivates me | 71% favorable Leadership |
5 I can be my authentic self at work | 81% favorable Belonging |
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I am happy with my current role relative to what was described to me | 77% favorable Alignment & Involvement |
2 I can be my authentic self at work | 81% favorable Belonging |
3 [Company] effectively directs resources (funding, people and effort) towards company goals | 66% favorable Company Performance |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.5 stars (-0.3) |
Culture and Values | 3.5 stars (-0.4) |
Work Life Balance | 3.5 stars (-0.3) |
Compensation and Benefits | 3.3 stars (-0.3) |
Career Opportunities | 3.1 stars (-0.4) |
Recommend to Friend | 62.0% (-9) |
CEO Approval | 74.0% (-10) |
Organizations in Non Profits tend to be very similar to the global all industries insights, with no significant departures from the average.
Insights data provided by Culture Amp.
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