The Employee Experience Platform | Culture Amp

Leadership 2021

This benchmark includes responses from those that are leaders, often having role titles such as Executives, Dept. Directors and Senior Leadership.

  • ~2.5m

    Questions answered
    in last 12 months

  • /
  • ~1k

    Organizations

These insights represent ~2.5m questions answered from ~1k organizations, ranging in size from 0 to 2,700 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Computer Software

    11%

  • Internet

    10%

  • Information Technology and Services

    9%

  • Financial Services

    8%

  • Nonprofit Organization Management

    4%

  • Marketing and Advertising

    3%

  • Hospital & Health Care

    3%

  • Retail

    2%

Region breakdown

  • North America

    52%

  • Oceania

    23%

  • Europe

    15%

  • Asia

    7%

  • MEA

    2%

  • South America

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

76% of Leadership employees are engaged

This is in the top 17% compared with other job functions.


Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

71%

4% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

74%

3% above global average

I am proud to work for [Company]

90%

3% above global average

I rarely think about looking for a job at another company

62%

3% above global average

I would recommend [Company] as a great place to work

85%

1% above global average

The highest scoring question for Leadership had 94% of people agreeing that they understand how their work contributes to [company]'s mission (+1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Leadership were generally least favourable about Action, and were most negative towards 'Administrative tasks that don't have a specific owner (e.g., taking notes in meetings, scheduling events, cleaning up shared space) are fairly divided at [Company]' with 12% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Leadership organizations.

1

I am satisfied with how decisions are made at [Company]

64% favorable


The factor this relates most closely to is Decision Making

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Leadership organizations.

1

I am satisfied with how decisions are made at [Company]

64% favorable

Decision Making
2

The leaders at [Company] have communicated a vision that motivates me

75% favorable

Leadership
3

[Company] is a great company for me to make a contribution to my development

80% favorable

Learning & Development
4

I have confidence in the leaders at [Company]

81% favorable

Leadership
5

The leaders at [Company] demonstrate that people are important to the company's success

79% favorable

Leadership

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am satisfied with how decisions are made at [Company]

64% favorable

Decision Making
2

I am happy with my current role relative to what was described to me

80% favorable

Alignment & Involvement
3

[Company] is a great company for me to make a contribution to my development

80% favorable

Learning & Development

How does Leadership compare?

Individuals in Leadership tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

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