The hospital and health care benchmark includes hospitals and health care organizations that provide a wide range of health services in hospital or large clinic settings, or provide ancillary services to. The people these organizations tend to employ are predominantly medical professionals and allied health staff, with some start to adopt a greater technology focus.
~1.4m
Questions answered
in last 12 months
~60
Organizations
These insights represent ~1.4m questions answered from ~60 organizations, ranging in size from 10 to 3,100 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by ] Culture Amp
Hospital & Health Care
100%
North America
78%
Oceania
12%
Europe
10%
Asia
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 20% compared with the overall average.
The average eNPS score for organizations in this benchmark is 22 and is in the bottom 36% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I rarely think about looking for a job at another company | 64% 5% above global average |
I am proud to work for [Company] | 91% 4% above global average |
I see myself still working at [Company] in two years' time | 71% 4% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 74% 3% above global average |
I would recommend [Company] as a great place to work | 82% 2% below global average |
People working in Hospital & Health Care Female are similarly engaged as the overall average.
The highest scoring question for Hospital & Health Care Female had 91% of people agreeing that they are proud to work for [company] (+4% compared to overall) while they were generally most positive about Social Connection.
People in Hospital & Health Care Female were generally least favourable about Voice, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (+2% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Hospital and Health Care (Female) organizations.
[Company] is supporting employees during the COVID-19 Pandemic
The factor this relates most closely to is Company Confidence
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Hospital and Health Care (Female) organizations.
1 [Company] is supporting employees during the COVID-19 Pandemic | 87% favorable Company Confidence |
2 The leaders at [Company] demonstrate that people are important to the company's success | 75% favorable Leadership |
3 I have what I need (i.e. space set-up, internet connection) to work effectively from home | 86% favorable Enablement |
4 I have confidence in the leaders at [Company] | 77% favorable Leadership |
5 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 72% favorable Service & Quality Focus |
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 [Company] effectively directs resources (funding, people and effort) towards company goals | 64% favorable Company Performance |
2 Most of the systems and processes here support us getting our work done effectively | 65% favorable Enablement |
3 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 72% favorable Service & Quality Focus |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.9 stars (+0.1) |
Culture and Values | 3.9 stars (+0) |
Work Life Balance | 4.0 stars (+0.2) |
Compensation and Benefits | 3.9 stars (+0.3) |
Career Opportunities | 3.6 stars (+0.1) |
Recommend to Friend | 74.0% (+3) |
CEO Approval | 85.0% (+1) |
Organizations in Hospital & Health Care Female tend to be very similar to the global all industries insights, with no significant departures from the average.
Insights data provided by Culture Amp.
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