The Employee Experience Platform | Culture Amp

Finance (Europe) 2021

The finance benchmark represents a broad range of finance and investment focused companies. They range from more traditional finance companies (often those focused on modernizing) as well as more disruptive finance companies that might be described as 'FinTech'.

  • ~2.5m

    Questions answered
    in last 12 months

  • /
  • ~100

    Organizations

These insights represent ~2.5m questions answered from ~100 organizations, ranging in size from 10 to 9,100 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Financial Services

    54%

  • Real Estate

    13%

  • Investment Management

    9%

  • Insurance

    8%

  • Venture Capital & Private Equity

    8%

  • Investment Banking

    3%

  • Commercial Real Estate

    2%

  • Capital Markets

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Finance (Europe) employees are engaged

This is in the bottom 24% compared with the overall average.


The average eNPS score for organizations in this benchmark is 15 and is in the bottom 14% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I rarely think about looking for a job at another company

57%

2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

68%

3% below global average

I would recommend [Company] as a great place to work

81%

3% below global average

I am proud to work for [Company]

83%

4% below global average

I see myself still working at [Company] in two years' time

63%

4% below global average

The highest scoring question for Finance Europe had 88% of people agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Work & Life Blend.


People in Finance Europe were generally least favourable about Action, and were most negative towards 'My manager, or someone else, has communicated some clear actions based on recent employee survey results' with 19% of people disagreeing (+4% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance (Europe) organizations.

1

My manager regularly checks in with how I am doing (not just work related)

80% favorable


The factor this relates most closely to is Manager Support

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance (Europe) organizations.

1

My manager regularly checks in with how I am doing (not just work related)

80% favorable

Manager Support
2

The leaders at [Company] demonstrate that people are important to the company's success

69% favorable

Leadership
3

Generally, the right people are rewarded and recognized at [Company]

54% favorable

Feedback & Recognition
4

[Company] is in a position to really succeed over the next three years

78% favorable

Company Performance
5

[Company] is a great company for me to make a contribution to my development

75% favorable

Learning & Development

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

73% favorable

Alignment & Involvement
2

[Company] is in a position to really succeed over the next three years

78% favorable

Company Performance
3

The leaders at [Company] are providing a sense of stability during the COVID-19 Pandemic

85% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

72.0% (+1)

CEO Approval

91.0% (+7)

How does Finance (Europe) compare?

Organizations in Finance Europe tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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