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Sports 2020

The sports benchmark represents organizations that manage sports players and compete in professional competitions. These organizations often operate in a high-pressure, high performance environment due to media and public exposure.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Sports

    100%

Region breakdown

  • Oceania

    89%

  • North America

    7%

  • Europe

    3%

  • Asia

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Sports employees are engaged

This is in the top 40% compared with other industries.


The average eNPS score for organizations in this benchmark is 12 and is in the bottom 23% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

90%

4% above global average

I see myself still working at [Company] in two years' time

64%

1% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

69%

Same as global average

I would recommend [Company] as a great place to work

82%

Same as global average

I rarely think about looking for a job at another company

53%

2% below global average

The highest scoring question for Sports had 90% of People agreeing that they are proud to work for [company] (+4% compared to overall) while they were generally most positive about Social Connection.


People in Sports were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 26% of people disagreeing (+6% above average).

How long do people stay?

In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

42% favorable

Alignment & Involvement
2

The leaders at [Company] have communicated a vision that motivates me

63% favorable

Leadership
3

I have confidence in the leaders at [Company]

64% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.1 stars (-0.7)

Culture and Values

2.55 stars (-1.4)

Work Life Balance

2.5 stars (-1.3)

Compensation and Benefits

2.85 stars (-0.8)

Career Opportunities

2.7 stars (-0.8)

Recommend to Friend

47.0% (-24)

CEO Approval

79.0% (-5)

Are staff empowered with results?

Organizations in the Sports benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Sports


    9%



  • How does Sports compare?

    People in Sports were much more positive than average regarding Decision Making, Enablement, and Social Connection.


    On the lower side, People in Sports had much lower favorable scores than average in Feedback & Recognition, Fairness, and Voice.

    What are organizations focussing on?

    Below are the most common areas that organizations in Sports choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I believe there are good career opportunities for me at [Company]

    54% favorable

    Learning & Development
    2

    At [Company] there is open and honest two-way communication

    57% favorable

    Collaboration & Communication
    3

    [Company] effectively directs resources (funding, people and effort) towards company goals

    54% favorable

    Company Performance

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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