The resources and utilities benchmark covers organizations that generate, distribute and sell energy and gas products and solutions, including renewable energy. Typical employee roles include both technicians and engineers in the field or on the road as well as those providing support from an office.
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Utilities
48%
Oil & Energy
30%
Mining & Metals
13%
Renewables & Environment
9%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 3% compared with the overall average.
The average eNPS score for organizations in this benchmark is 2 and is in the bottom 4% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 65% 2% above global average |
I rarely think about looking for a job at another company | 53% 2% below global average |
I am proud to work for [Company] | 80% 6% below global average |
I would recommend [Company] as a great place to work | 75% 7% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 60% 9% below global average |
People working in Resources & Utilities Australia are less engaged than Oceania 500–1000), Consulting & Staffing Male, Middle East & Africa 1000+), and Logistics & Transport 200–500).
The highest scoring question for Resources & Utilities Australia had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Management.
People in Resources & Utilities Australia were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 26% of people disagreeing (+6% above average).
In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 [Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine | 67% favorable Social Connection |
2 I believe there are good career opportunities for me at [Company] | 53% favorable Learning & Development |
3 Most of the systems and processes here support us getting our work done effectively | 46% favorable Enablement |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.2 stars (-0.6) |
Culture and Values | 2.8 stars (-1.1) |
Work Life Balance | 3.2 stars (-0.6) |
Compensation and Benefits | 3.1 stars (-0.5) |
Career Opportunities | 2.9 stars (-0.6) |
Recommend to Friend | 49.0% (-22) |
CEO Approval | 87.5% (+3.5) |
Organizations in the Resources and Utilities (Australia) benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Resources and Utilities (Australia)
9%
People in Resources & Utilities Australia were much more positive than average regarding Decision Making.
On the lower side, People in Resources & Utilities Australia had much lower favorable scores than average in Feedback & Recognition, Voice, and Service & Quality Focus.
Insights data provided by Culture Amp.
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