The People & Culture Platform | Culture Amp

Resources & Utilities (Australia) 2020

The resources and utilities benchmark covers organizations that generate, distribute and sell energy and gas products and solutions, including renewable energy. Typical employee roles include both technicians and engineers in the field or on the road as well as those providing support from an office.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Utilities

    48%

  • Oil & Energy

    30%

  • Mining & Metals

    13%

  • Renewables & Environment

    9%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

67% of Resources and Utilities (Australia) employees are engaged

This is in the bottom 3% compared with the overall average.


The average eNPS score for organizations in this benchmark is 2 and is in the bottom 4% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

65%

2% above global average

I rarely think about looking for a job at another company

53%

2% below global average

I am proud to work for [Company]

80%

6% below global average

I would recommend [Company] as a great place to work

75%

7% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

60%

9% below global average

The highest scoring question for Resources & Utilities Australia had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Management.


People in Resources & Utilities Australia were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 26% of people disagreeing (+6% above average).

How long do people stay?

In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine

67% favorable

Social Connection
2

I believe there are good career opportunities for me at [Company]

53% favorable

Learning & Development
3

Most of the systems and processes here support us getting our work done effectively

46% favorable

Enablement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.2 stars (-0.6)

Culture and Values

2.8 stars (-1.1)

Work Life Balance

3.2 stars (-0.6)

Compensation and Benefits

3.1 stars (-0.5)

Career Opportunities

2.9 stars (-0.6)

Recommend to Friend

49.0% (-22)

CEO Approval

87.5% (+3.5)

Are staff empowered with results?

Organizations in the Resources and Utilities (Australia) benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Resources and Utilities (Australia)


    9%



  • How does Resources and Utilities (Australia) compare?

    People in Resources & Utilities Australia were much more positive than average regarding Decision Making.


    On the lower side, People in Resources & Utilities Australia had much lower favorable scores than average in Feedback & Recognition, Voice, and Service & Quality Focus.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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