The Employee Experience Platform | Culture Amp

Oceania 2020

The Oceania benchmark represents people who work in Oceania. It covers all industries and functions. The benchmark includes people who work in Oceania but their organizations have headquarters in other countries.

  • ~16m

    Questions answered
    in last 12 months

  • /
  • ~600

    Organizations

These insights represent ~16m questions answered from ~600 organizations, with in-region presence ranging in size from 10 to 100,900 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    15%

  • Information Technology and Services

    7%

  • Sports

    4%

  • Non-Profit Organization Management

    4%

  • Investment Banking

    4%

  • Insurance

    3%

  • Food & Beverages

    3%

  • Financial Services

    3%

  • Internet

    3%

  • Construction

    2%

  • Wholesale

    2%

  • Utilities

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Oceania employees are engaged

This is in the bottom 31% compared with other regions.


The average eNPS score for organizations in this benchmark is 16 and is in the bottom 46% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

64%

1% above global average

I would recommend [Company] as a great place to work

82%

Same as global average

I am proud to work for [Company]

86%

Same as global average

I rarely think about looking for a job at another company

54%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

66%

3% below global average

The highest scoring question for Oceania had 87% of People agreeing that they know how their work contributes to the goals of [company] (-2% compared to overall) while they were generally most positive about Diversity.


People in Oceania were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 21% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Oceania organizations.

1

[Company] is a great company for me to make a contribution to my development

71% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Oceania organizations.

1

[Company] is a great company for me to make a contribution to my development

71% favorable

Learning & Development
2

I have confidence in the leaders at [Company]

72% favorable

Leadership
3

The leaders at [Company] demonstrate that people are important to the company's success

69% favorable

Leadership
4

I feel like I belong at [Company]

79% favorable

Belonging
5

The leaders at [Company] have communicated a vision that motivates me

63% favorable

Leadership

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe there are good career opportunities for me at [Company]

58% favorable

Learning & Development
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

63% favorable

Service & Quality Focus
3

I feel like I belong at [Company]

79% favorable

Belonging
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.6 stars (-0.3)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.4 stars (-0.2)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

67.0% (-4)

CEO Approval

82.0% (-2)

Are staff empowered with results?

Organizations in the Oceania benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Oceania


    9%



  • How does Oceania compare?

    People in Oceania were much more positive than average regarding Fairness, Decision Making, and Diversity.


    What are organizations focussing on?

    Below are the most common areas that organizations in Oceania choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I believe action will take place as a result of this survey

    56% favorable

    Action
    2

    The leaders at [Company] have communicated a vision that motivates me

    63% favorable

    Leadership
    3

    I receive appropriate recognition for good work at [Company]

    65% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

    Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

    Close browser update banner