The Employee Experience Platform | Culture Amp

Nonprofit (Female) 2020

The non-profit benchmark is representative of the not for profit sector. These organizations tend to be highly mission driven and often in service of disadvantaged groups and indivudals. Employees in this sector tend to work in nonprofit management, public policy, civic service and philanthropy. This benchmark only includes Women employees. We use woman and man because most of our customers are using binary options.

  • ~0.9m

    Questions answered
    in last 12 months

  • /
  • ~75

    Organizations

These insights represent ~0.9m questions answered from ~75 organizations, ranging in size from 10 to 5,500 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Non-Profit Organization Management

    76%

  • Nonprofit Organization Management

    16%

  • Public Policy

    4%

Region breakdown

  • North America

    47%

  • Oceania

    23%

  • Europe

    17%

  • Asia

    11%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

69% of Nonprofit (Female) employees are engaged

This is in the bottom 17% compared with the overall average.


The average eNPS score for organizations in this benchmark is 12 and is in the bottom 22% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

89%

3% above global average

I would recommend [Company] as a great place to work

81%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

67%

2% below global average

I rarely think about looking for a job at another company

51%

4% below global average

I see myself still working at [Company] in two years' time

56%

7% below global average

The highest scoring question for Non Profits had 93% of Women agreeing that they understand how their work contributes to [company]'s mission (+2% compared to overall) while they were generally most positive about Social Connection.


Women in Non Profits were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 26% of people disagreeing (+6% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Nonprofit (Female) organizations.

1

I feel like I belong at [Company]

75% favorable


The factor this relates most closely to is Belonging

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Nonprofit (Female) organizations.

1

I feel like I belong at [Company]

75% favorable

Belonging
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

62% favorable

Service & Quality Focus
3

I feel respected at [Company]

76% favorable

Belonging
4

[Company] is a great company for me to make a contribution to my development

73% favorable

Learning & Development
5

We acknowledge people who deliver outstanding service here

61% favorable

Service & Quality Focus

How long do people stay?

In the short term, 26% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+6% compared to overall) while on a longer time frame, 17% of people see themselves leaving within two years (+5% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I feel like I belong at [Company]

75% favorable

Belonging
2

I am happy with my current role relative to what was described to me

73% favorable

Alignment & Involvement
3

I believe there are good career opportunities for me at [Company]

52% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.5 stars (-0.3)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.6 stars (-0.2)

Compensation and Benefits

3.3 stars (-0.3)

Career Opportunities

3.1 stars (-0.4)

Recommend to Friend

66.0% (-5)

CEO Approval

78.0% (-6)

Are staff empowered with results?

Organizations in the Nonprofit (Female) benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Nonprofit (Female)


    10%



  • How does Nonprofit (Female) compare?

    Women in Non Profits were much more positive than average regarding Diversity, Social Connection, and Contribution To Broader Purpose.


    On the lower side, Women in Non Profits had much lower favorable scores than average in Action, Feedback & Recognition, and Voice.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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