The Employee Experience Platform | Culture Amp

New Tech (Southeast Asia) 2020

The new tech numbers tell a story of (mostly) young and fast-growing companies that are some of the most in-demand places to work in the world right now. But what makes a New Tech company is not their age, size or industry - it is their approach to business. All of our New Tech companies are disruptive at their hearts; often internet-based or focused on creating new technologies.

  • ~420k

    Questions answered
    in last 12 months

  • /
  • ~60

    Organizations

These insights represent ~420k questions answered from ~60 organizations, ranging in size from 10 to 7,000 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    62%

  • Information Technology and Services

    18%

  • Internet

    15%

  • Computer & Network Security

    3%

Included countries

  • Singapore
  • Philippines
  • Thailand
  • Indonesia
  • Malaysia
  • Vietnam
  • Cambodia
  • Myanmar [Burma]

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of New Tech (Southeast Asia) employees are engaged

This is in the top 17% compared with the overall average.


The average eNPS score for organizations in this benchmark is 18 and is in the top 38% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

76%

7% above global average

I rarely think about looking for a job at another company

60%

5% above global average

I see myself still working at [Company] in two years' time

66%

3% above global average

I am proud to work for [Company]

87%

1% above global average

I would recommend [Company] as a great place to work

82%

Same as global average

The highest scoring question for New Tech Southeast Asia had 90% of People agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Work & Life Blend.


People in New Tech Southeast Asia were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 11% of people disagreeing (-3% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Tech (Southeast Asia) organizations.

1

I am happy with my current role relative to what was described to me

78% favorable


The factor this relates most closely to is Alignment & Involvement

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Tech (Southeast Asia) organizations.

1

I am happy with my current role relative to what was described to me

78% favorable

Alignment & Involvement
2

Generally, the right people are rewarded and recognized at [Company]

67% favorable

Feedback & Recognition
3

We acknowledge people who deliver outstanding service here

71% favorable

Service & Quality Focus
4

I have confidence in the leaders at [Company]

72% favorable

Leadership
5

When it is clear that someone is not delivering in their role we do something about it

57% favorable

Feedback & Recognition

How long do people stay?

In the short term, 14% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-6% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

78% favorable

Alignment & Involvement
2

Generally, the right people are rewarded and recognized at [Company]

67% favorable

Feedback & Recognition
3

We acknowledge people who deliver outstanding service here

71% favorable

Service & Quality Focus
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

70.5% (-0.5)

CEO Approval

90.0% (+6)

Are staff empowered with results?

Organizations in the New Tech (Southeast Asia) benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • New Tech (Southeast Asia)


    11%

  • Global average


    10%



  • How does New Tech (Southeast Asia) compare?

    People in New Tech Southeast Asia were much more positive than average regarding Action, Feedback & Recognition, and Service & Quality Focus.


    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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