The People & Culture Platform | Culture Amp

New Tech (1000+) 2020

The new tech numbers tell a story of (mostly) young and fast-growing companies that are some of the most in-demand places to work in the world right now. But what makes a New Tech company is not their age, size or industry - it is their approach to business. All of our New Tech companies are disruptive at their hearts; often internet-based or focused on creating new technologies. This benchmark only includes organizations of size 1000–plus employees.

  • ~6m

    Questions answered
    in last 12 months

  • /
  • ~65

    Organizations

These insights represent ~6m questions answered from ~65 organizations, ranging in size from 1,020 to 21,000 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    53%

  • Internet

    20%

  • Information Technology and Services

    17%

  • Computer & Network Security

    5%

  • Computer Games

    3%

Region breakdown

  • North America

    52%

  • Europe

    19%

  • Asia

    17%

  • Oceania

    5%

  • MEA

    5%

  • South America

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of New Tech (1000+) employees are engaged

This is in the top 33% compared with the overall average.


The average eNPS score for organizations in this benchmark is 22 and is in the top 22% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

4% above global average

I rarely think about looking for a job at another company

58%

3% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

2% above global average

I would recommend [Company] as a great place to work

83%

1% above global average

I am proud to work for [Company]

85%

1% below global average

The highest scoring question for New Tech 1000+) had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Management.


People in New Tech 1000+) were generally least favourable about Fairness, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 14% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Tech (1000+) organizations.

1

We acknowledge people who deliver outstanding service here

69% favorable


The factor this relates most closely to is Service & Quality Focus

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Tech (1000+) organizations.

1

We acknowledge people who deliver outstanding service here

69% favorable

Service & Quality Focus
2

The leaders at [Company] have communicated a vision that motivates me

68% favorable

Leadership
3

[Company] is a great company for me to make a contribution to my development

78% favorable

Learning & Development
4

I am happy with my current role relative to what was described to me

76% favorable

Alignment & Involvement
5

The leaders at [Company] keep people informed about what is happening

72% favorable

Leadership

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (-2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

76% favorable

Alignment & Involvement
2

We acknowledge people who deliver outstanding service here

69% favorable

Service & Quality Focus
3

I receive appropriate recognition for good work at [Company]

65% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.65 stars (+0.1)

Recommend to Friend

70.0% (-1)

CEO Approval

88.5% (+4.5)

Are staff empowered with results?

Organizations in the New Tech (1000+) benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • New Tech (1000+)


    10%



  • How does New Tech (1000+) compare?

    People in New Tech 1000+) were much more positive than average regarding Fairness and Decision Making.


    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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