The Middle East & Africa benchmark represents people who work in Middle East & Africa. It covers all industries and functions. The benchmark includes people who work in Middle East & Africa but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Computer Software
21%
Financial Services
8%
Information Technology and Services
8%
Insurance
4%
Public Relations and Communications
4%
Non-Profit Organization Management
4%
Internet
4%
Printing
2%
Computer Games
2%
Electrical/Electronic Manufacturing
2%
Hospital & Health Care
2%
Chemicals
2%
Motion Pictures and Film
2%
Media Production
2%
Warehousing
2%
Consumer Goods
2%
Food & Beverages
2%
Recreational Facilities and Services
2%
Legal Services
2%
Entertainment
2%
Broadcast Media
2%
Publishing
2%
Computer & Network Security
2%
Computer Networking
2%
Wine and Spirits
2%
Staffing and Recruiting
2%
Hospitality
2%
Accounting
2%
Construction
2%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 42% compared with the overall average.
The average eNPS score for organizations in this benchmark is 24 and is in the top 19% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 67% 4% above global average |
I am proud to work for [Company] | 88% 2% above global average |
I would recommend [Company] as a great place to work | 81% 1% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 66% 3% below global average |
I rarely think about looking for a job at another company | 52% 3% below global average |
People working in Middle East & Africa 1000+) are more engaged than Professional Services DACH, Marketing & Advertising Female, Professional Services Western Europe, and Retail United Kingdom. People working in Middle East & Africa 1000+) are less engaged than Finance 100–200), Hospitality Female, Construction & Heavy Industry 200–500), and New Tech 0–100).
The highest scoring question for Middle East & Africa 1000+) had 90% of People agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Management.
People in Middle East & Africa 1000+) were generally least favourable about Collaboration & Communication, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 31% of people disagreeing (+8% above average).
In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 My manager (or someone in management) has shown a genuine interest in my career aspirations | 59% favorable Learning & Development |
2 I believe there are good career opportunities for me at [Company] | 60% favorable Learning & Development |
3 Generally, I believe my workload is reasonable for my role | 69% favorable Work & Life Blend |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.6 stars (-0.2) |
Culture and Values | 3.7 stars (-0.2) |
Work Life Balance | 3.5 stars (-0.3) |
Compensation and Benefits | 3.5 stars (-0.1) |
Career Opportunities | 3.3 stars (-0.2) |
Recommend to Friend | 70.0% (-1) |
CEO Approval | 82.0% (-2) |
Organizations in the Middle East and Africa (1000+) benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Middle East and Africa (1000+)
8%
People in Middle East & Africa 1000+) were much more positive than average regarding Feedback & Recognition, Fairness, and Decision Making.
On the lower side, People in Middle East & Africa 1000+) had much lower favorable scores than average in Voice, Learning & Development, and Work & Life Blend.
Insights data provided by Culture Amp.
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