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Middle East & Africa (1000+) 2020

The Middle East & Africa benchmark represents people who work in Middle East & Africa. It covers all industries and functions. The benchmark includes people who work in Middle East & Africa but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    21%

  • Financial Services

    8%

  • Information Technology and Services

    8%

  • Insurance

    4%

  • Public Relations and Communications

    4%

  • Non-Profit Organization Management

    4%

  • Internet

    4%

  • Printing

    2%

  • Computer Games

    2%

  • Electrical/Electronic Manufacturing

    2%

  • Hospital & Health Care

    2%

  • Chemicals

    2%

  • Motion Pictures and Film

    2%

  • Media Production

    2%

  • Warehousing

    2%

  • Consumer Goods

    2%

  • Food & Beverages

    2%

  • Recreational Facilities and Services

    2%

  • Legal Services

    2%

  • Entertainment

    2%

  • Broadcast Media

    2%

  • Publishing

    2%

  • Computer & Network Security

    2%

  • Computer Networking

    2%

  • Wine and Spirits

    2%

  • Staffing and Recruiting

    2%

  • Hospitality

    2%

  • Accounting

    2%

  • Construction

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Middle East and Africa (1000+) employees are engaged

This is in the bottom 42% compared with the overall average.


The average eNPS score for organizations in this benchmark is 24 and is in the top 19% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

4% above global average

I am proud to work for [Company]

88%

2% above global average

I would recommend [Company] as a great place to work

81%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

66%

3% below global average

I rarely think about looking for a job at another company

52%

3% below global average

The highest scoring question for Middle East & Africa 1000+) had 90% of People agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Management.


People in Middle East & Africa 1000+) were generally least favourable about Collaboration & Communication, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 31% of people disagreeing (+8% above average).

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

My manager (or someone in management) has shown a genuine interest in my career aspirations

59% favorable

Learning & Development
2

I believe there are good career opportunities for me at [Company]

60% favorable

Learning & Development
3

Generally, I believe my workload is reasonable for my role

69% favorable

Work & Life Blend
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

70.0% (-1)

CEO Approval

82.0% (-2)

Are staff empowered with results?

Organizations in the Middle East and Africa (1000+) benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Middle East and Africa (1000+)


    8%



  • How does Middle East and Africa (1000+) compare?

    People in Middle East & Africa 1000+) were much more positive than average regarding Feedback & Recognition, Fairness, and Decision Making.


    On the lower side, People in Middle East & Africa 1000+) had much lower favorable scores than average in Voice, Learning & Development, and Work & Life Blend.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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