The Employee Experience Platform | Culture Amp

Middle East 2020

The Middle East benchmark represents people who work in Middle East. It covers all industries and functions. The benchmark includes people who work in Middle East but their organizations have headquarters in other countries.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Information Technology and Services


  • Internet


  • Financial Services


  • Insurance


  • Marketing and Advertising


  • Motion Pictures and Film


  • Non-Profit Organization Management


  • Leisure, Travel & Tourism


  • Entertainment


  • Pharmaceuticals


  • Computer & Network Security


  • Food & Beverages


  • Printing


  • Public Relations and Communications


Included countries

  • Israel
  • United Arab Emirates
  • Turkey
  • Saudi Arabia
  • Armenia
  • Oman
  • Palestine
  • Qatar
  • Hashemite Kingdom of Jordan
  • Lebanon
  • Bahrain

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Middle East employees are engaged

This is in the top 48% compared with other regions.

The average eNPS score for organizations in this benchmark is 27 and is in the top 19% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time


5% above global average

I am proud to work for [Company]


3% above global average

I would recommend [Company] as a great place to work


2% above global average

I rarely think about looking for a job at another company


Same as global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


1% below global average

The highest scoring question for Middle East had 90% of People agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Work & Life Blend.

People in Middle East were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-4% below average).

How long do people stay?

In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-4% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


The leaders at [Company] demonstrate that people are important to the company's success

70% favorable


[Company] is a great company for me to make a contribution to my development

76% favorable

Learning & Development

At [Company] there is open and honest two-way communication

69% favorable

Collaboration & Communication
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

71.0% (+0)

CEO Approval

87.0% (+3)

Are staff empowered with results?

Organizations in the Middle East benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Middle East


  • How does Middle East compare?

    People in Middle East were much more positive than average regarding Collaboration & Communication, Decision Making, and Teamwork & Ownership.

    On the lower side, People in Middle East had much lower favorable scores than average in Social Connection, Learning & Development, and Enablement.

    What are organizations focussing on?

    Below are the most common areas that organizations in Middle East choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.


    Other departments at [Company] collaborate well with us to get the job done

    63% favorable

    Collaboration & Communication

    I am given opportunities to develop skills relevant to my interests

    61% favorable

    Learning & Development

    My manager (or someone in management) has shown a genuine interest in my career aspirations

    59% favorable

    Learning & Development

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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