Culture First 2021 – Join us for our first-ever virtual, free event to create a better world of work – Register today →

Manufacturing 2020

The manufacturing benchmark includes all our manufacturing customers, coming from all industries. They all share a substantial part of their workforce being on shop floors dedicated to the manufacturing of materials, machines, and goods.

  • ~4.5m

    Questions answered
    in last 12 months

  • /
  • ~60

    Organizations

These insights represent ~4.5m questions answered from ~60 organizations, ranging in size from 40 to 16,300 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Electrical/Electronic Manufacturing

    23%

  • Medical Devices

    16%

  • Printing

    7%

  • Food & Beverages

    7%

  • Consumer Electronics

    7%

  • Health, Wellness and Fitness

    5%

  • Wholesale

    5%

  • Machinery

    5%

  • Food Production

    5%

  • Staffing and Recruiting

    4%

Region breakdown

  • North America

    51%

  • Europe

    18%

  • Asia

    15%

  • Oceania

    11%

  • MEA

    3%

  • Central America

    2%

  • South America

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

69% of Manufacturing employees are engaged

This is in the bottom 19% compared with other industries.


The average eNPS score for organizations in this benchmark is 10 and is in the bottom 13% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

64%

1% above global average

I rarely think about looking for a job at another company

54%

1% below global average

I am proud to work for [Company]

84%

2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

64%

5% below global average

I would recommend [Company] as a great place to work

77%

5% below global average

The highest scoring question for Manufacturing had 87% of People agreeing that they know how their work contributes to the goals of [company] (-2% compared to overall) while they were generally most positive about Work & Life Blend.


People in Manufacturing were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 22% of people disagreeing (+8% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Manufacturing organizations.

1

I have confidence in the leaders at [Company]

68% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Manufacturing organizations.

1

I have confidence in the leaders at [Company]

68% favorable

Leadership
2

The leaders at [Company] demonstrate that people are important to the company's success

64% favorable

Leadership
3

The leaders at [Company] have communicated a vision that motivates me

62% favorable

Leadership
4

At [Company] there is open and honest two-way communication

57% favorable

Collaboration & Communication
5

At [Company] we act on promising new or innovative ideas

65% favorable

Innovation

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have confidence in the leaders at [Company]

68% favorable

Leadership
2

[Company] effectively directs resources (funding, people and effort) towards company goals

56% favorable

Company Performance
3

I believe action will take place as a result of this survey

56% favorable

Action
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.5 stars (-0.3)

Culture and Values

3.65 stars (-0.2)

Work Life Balance

3.55 stars (-0.2)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

66.5% (-4.5)

CEO Approval

76.5% (-7.5)

Are staff empowered with results?

Organizations in the Manufacturing benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Manufacturing


    8%



  • How does Manufacturing compare?

    People in Manufacturing were much more positive than average regarding Decision Making.


    On the lower side, People in Manufacturing had much lower favorable scores than average in Action, Feedback & Recognition, and Fairness.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

    Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

    Close browser update banner