The People & Culture Platform | Culture Amp

Investment Banking 2020

The investment banking benchmark contains a range of organizations that either are solely investment banks or have large business areas devoted to investment banking.

  • ~1.5m

    Questions answered
    in last 12 months

  • /
  • ~55

    Organizations

These insights represent ~1.5m questions answered from ~55 organizations, ranging in size from 40 to 10,200 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Investment Banking

    100%

Region breakdown

  • Europe

    47%

  • Oceania

    29%

  • North America

    23%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Investment Banking employees are engaged

This is in the bottom 38% compared with other industries.


The average eNPS score for organizations in this benchmark is 14 and is in the bottom 33% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I rarely think about looking for a job at another company

57%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

70%

1% above global average

I see myself still working at [Company] in two years' time

62%

1% below global average

I would recommend [Company] as a great place to work

81%

1% below global average

I am proud to work for [Company]

82%

4% below global average

The highest scoring question for Investment Banking had 90% of People agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Management.


People in Investment Banking were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Investment Banking organizations.

1

[Company] effectively directs resources (funding, people and effort) towards company goals

60% favorable


The factor this relates most closely to is Company Performance

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Investment Banking organizations.

1

[Company] effectively directs resources (funding, people and effort) towards company goals

60% favorable

Company Performance
2

I have confidence in the leaders at [Company]

77% favorable

Leadership
3

I am happy with my current role relative to what was described to me

75% favorable

Alignment & Involvement
4

I believe there are good career opportunities for me at [Company]

63% favorable

Learning & Development
5

[Company] is a great company for me to make a contribution to my development

73% favorable

Learning & Development

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

75% favorable

Alignment & Involvement
2

I believe that my total compensation is fair, relative to similar roles at [Company]

51% favorable

Fairness
3

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

51% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.0 stars (+0.2)

Culture and Values

3.9 stars (+0)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.7 stars (+0.2)

Recommend to Friend

69.0% (-2)

CEO Approval

85.0% (+1)

Are staff empowered with results?

Organizations in the Investment Banking benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Investment Banking


    11%

  • Global average


    10%



  • How does Investment Banking compare?

    People in Investment Banking were much more positive than average regarding Decision Making.


    On the lower side, People in Investment Banking had much lower favorable scores than average in Fairness, Voice, and Work & Life Blend.

    What are organizations focussing on?

    Below are the most common areas that organizations in Investment Banking choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I believe there are good career opportunities for me at [Company]

    63% favorable

    Learning & Development
    2

    I receive appropriate recognition for good work at [Company]

    67% favorable

    Feedback & Recognition
    3

    The leaders at [Company] have communicated a vision that motivates me

    70% favorable

    Leadership

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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