The health and wellness benchmark is representative of fitness centers, nutrition product retailers, allied health organizations and wholistic health platforms.
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Health, Wellness and Fitness
100%
North America
62%
Asia
19%
Oceania
11%
Europe
8%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 26% compared with other industries.
The average eNPS score for organizations in this benchmark is 9 and is in the bottom 11% compared with other industries.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I rarely think about looking for a job at another company | 59% 4% above global average |
I am proud to work for [Company] | 88% 2% above global average |
I see myself still working at [Company] in two years' time | 64% 1% above global average |
I would recommend [Company] as a great place to work | 83% 1% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 70% 1% above global average |
People working in Health & Wellness are more engaged than Media Production & Publication, Government, Enterprise, and Marketing & Advertising. People working in Health & Wellness are less engaged than Investment Management, Computer & Network Security, and Engaging Growth.
The highest scoring question for Health & Wellness had 92% of People agreeing that they know how their work contributes to the goals of [company] (+3% compared to overall) while they were generally most positive about Work & Life Blend.
People in Health & Wellness were generally least favourable about Feedback & Recognition, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 15% of people disagreeing (-5% below average).
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I am happy with my current role relative to what was described to me | 79% favorable Alignment & Involvement |
2 [Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine | 73% favorable Social Connection |
3 At [Company] we act on promising new or innovative ideas | 66% favorable Innovation |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.2 stars (-0.6) |
Culture and Values | 3.5 stars (-0.4) |
Work Life Balance | 3.1 stars (-0.7) |
Compensation and Benefits | 3.3 stars (-0.3) |
Career Opportunities | 3.0 stars (-0.5) |
Recommend to Friend | 55.0% (-16) |
CEO Approval | 54.0% (-30) |
Organizations in the Health and Wellness benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Health and Wellness
8%
People in Health & Wellness were much more positive than average regarding Feedback & Recognition, Collaboration & Communication, and Decision Making.
On the lower side, People in Health & Wellness had much lower favorable scores than average in Innovation.
Below are the most common areas that organizations in Health and Wellness choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.
1 I receive appropriate recognition for good work at [Company] | 69% favorable Feedback & Recognition |
2 At [Company] there is open and honest two-way communication | 72% favorable Collaboration & Communication |
Insights data provided by Culture Amp.
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