The research and analytics benchmark includes responses from only people who work within this specific function group. These people had role titles such as Analytics, Data Science and Research.
~645k
Questions answered
in last 12 months
~450
Organizations
These insights represent ~645k questions answered from ~450 organizations, ranging in size from 0 to 800 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Computer Software
22%
Information Technology and Services
8%
Internet
8%
Pharmaceuticals
4%
Financial Services
4%
Insurance
3%
Investment Management
3%
Marketing and Advertising
3%
Public Relations and Communications
2%
Retail
2%
Investment Banking
2%
North America
55%
Europe
17%
Oceania
14%
Asia
10%
MEA
2%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 8% compared with other job functions.
The average eNPS score for people in this group is 16 and is in the bottom 46% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 83% 1% above global average |
I am proud to work for [Company] | 86% Same as global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 67% 2% below global average |
I see myself still working at [Company] in two years' time | 60% 3% below global average |
I rarely think about looking for a job at another company | 52% 3% below global average |
People within Function Research & Analytics are less engaged than Function People & Experience, Function Sales, and Function Leadership.
The highest scoring question for Function Research & Analytics had 90% of People agreeing that they are able to arrange time out from work when they need to (+4% compared to overall) while they were generally most positive about Work & Life Blend.
People in Function Research & Analytics were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Research and Analytics organizations.
I believe there are good career opportunities for me at [Company]
The factor this relates most closely to is Learning & Development
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Research and Analytics organizations.
1 I believe there are good career opportunities for me at [Company] | 62% favorable Learning & Development |
2 The leaders at [Company] have communicated a vision that motivates me | 66% favorable Leadership |
3 [Company] is a great company for me to make a contribution to my development | 78% favorable Learning & Development |
4 I have confidence in the leaders at [Company] | 73% favorable Leadership |
5 The leaders at [Company] demonstrate that people are important to the company's success | 72% favorable Leadership |
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+2% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I believe there are good career opportunities for me at [Company] | 62% favorable Learning & Development |
2 I have confidence in the leaders at [Company] | 73% favorable Leadership |
3 Generally, the right people are rewarded and recognized at [Company] | 57% favorable Feedback & Recognition |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.7 stars (-0.1) |
Culture and Values | 3.8 stars (-0.1) |
Work Life Balance | 3.8 stars (+0) |
Compensation and Benefits | 3.7 stars (+0.1) |
Career Opportunities | 3.5 stars (+0) |
Recommend to Friend | 71.0% (+0) |
CEO Approval | 85.0% (+1) |
Organizations in the Function: Research and Analytics benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Function: Research and Analytics
9%
People in Function Research & Analytics were much more positive than average regarding Action, Decision Making, and Fairness.
Insights data provided by Culture Amp.
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