The People & Culture Platform | Culture Amp

Function: Research & Analytics 2020

The research and analytics benchmark includes responses from only people who work within this specific function group. These people had role titles such as Analytics, Data Science and Research.

  • ~645k

    Questions answered
    in last 12 months

  • /
  • ~450

    Organizations

These insights represent ~645k questions answered from ~450 organizations, ranging in size from 0 to 800 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    22%

  • Information Technology and Services

    8%

  • Internet

    8%

  • Pharmaceuticals

    4%

  • Financial Services

    4%

  • Insurance

    3%

  • Investment Management

    3%

  • Marketing and Advertising

    3%

  • Public Relations and Communications

    2%

  • Retail

    2%

  • Investment Banking

    2%

Region breakdown

  • North America

    55%

  • Europe

    17%

  • Oceania

    14%

  • Asia

    10%

  • MEA

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Function: Research and Analytics employees are engaged

This is in the bottom 8% compared with other job functions.


The average eNPS score for people in this group is 16 and is in the bottom 46% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

83%

1% above global average

I am proud to work for [Company]

86%

Same as global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

67%

2% below global average

I see myself still working at [Company] in two years' time

60%

3% below global average

I rarely think about looking for a job at another company

52%

3% below global average

The highest scoring question for Function Research & Analytics had 90% of People agreeing that they are able to arrange time out from work when they need to (+4% compared to overall) while they were generally most positive about Work & Life Blend.


People in Function Research & Analytics were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Research and Analytics organizations.

1

I believe there are good career opportunities for me at [Company]

62% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: Research and Analytics organizations.

1

I believe there are good career opportunities for me at [Company]

62% favorable

Learning & Development
2

The leaders at [Company] have communicated a vision that motivates me

66% favorable

Leadership
3

[Company] is a great company for me to make a contribution to my development

78% favorable

Learning & Development
4

I have confidence in the leaders at [Company]

73% favorable

Leadership
5

The leaders at [Company] demonstrate that people are important to the company's success

72% favorable

Leadership

How long do people stay?

In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe there are good career opportunities for me at [Company]

62% favorable

Learning & Development
2

I have confidence in the leaders at [Company]

73% favorable

Leadership
3

Generally, the right people are rewarded and recognized at [Company]

57% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

71.0% (+0)

CEO Approval

85.0% (+1)

Are staff empowered with results?

Organizations in the Function: Research and Analytics benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Function: Research and Analytics


    9%



  • How does Function: Research and Analytics compare?

    People in Function Research & Analytics were much more positive than average regarding Action, Decision Making, and Fairness.


    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

    Build a world-class employee experience today

    Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

    Close browser update banner