The IT and security benchmark includes responses from only people who work within this specific function group. These people had role titles such as Physical and Site Security, Cyber Security, IT Support and Global Information Services.
~295k
Questions answered
in last 12 months
~300
Organizations
These insights represent ~295k questions answered from ~300 organizations, ranging in size from 0 to 500 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Computer Software
18%
Internet
8%
Information Technology and Services
7%
Financial Services
5%
Investment Management
4%
Hospitality
3%
Insurance
3%
Hospital & Health Care
3%
Investment Banking
3%
Transportation/Trucking/Railroad
2%
North America
49%
Oceania
20%
Europe
16%
Asia
8%
MEA
7%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 25% compared with other job functions.
The average eNPS score for people in this group is 15 and is in the bottom 35% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 71% 8% above global average |
I rarely think about looking for a job at another company | 57% 2% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 70% 1% above global average |
I would recommend [Company] as a great place to work | 83% 1% above global average |
I am proud to work for [Company] | 86% Same as global average |
People within Function It & Security are more engaged than Function Design & Creative.
The highest scoring question for Function It & Security had 90% of People agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Management.
People in Function It & Security were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (-3% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: It and Security organizations.
The leaders at [Company] have communicated a vision that motivates me
The factor this relates most closely to is Leadership
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: It and Security organizations.
1 The leaders at [Company] have communicated a vision that motivates me | 67% favorable Leadership |
2 [Company] really allows us to make a positive difference | 74% favorable Social Connection |
3 I have confidence in the leaders at [Company] | 74% favorable Leadership |
4 The leaders at [Company] demonstrate that people are important to the company's success | 72% favorable Leadership |
5 [Company] is a great company for me to make a contribution to my development | 74% favorable Learning & Development |
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 The leaders at [Company] have communicated a vision that motivates me | 67% favorable Leadership |
2 I feel like I belong at [Company] | 74% favorable Belonging |
3 I believe there are good career opportunities for me at [Company] | 65% favorable Learning & Development |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.7 stars (-0.1) |
Culture and Values | 3.8 stars (-0.1) |
Work Life Balance | 3.8 stars (+0) |
Compensation and Benefits | 3.6 stars (+0) |
Career Opportunities | 3.5 stars (+0) |
Recommend to Friend | 69.0% (-2) |
CEO Approval | 85.0% (+1) |
Organizations in the Function: It and Security benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Function: It and Security
9%
People in Function It & Security were much more positive than average regarding Action, Fairness, and Innovation.
Insights data provided by Culture Amp.
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