The People & Culture Platform | Culture Amp

Function: It & Security 2020

The IT and security benchmark includes responses from only people who work within this specific function group. These people had role titles such as Physical and Site Security, Cyber Security, IT Support and Global Information Services.

  • ~295k

    Questions answered
    in last 12 months

  • /
  • ~300

    Organizations

These insights represent ~295k questions answered from ~300 organizations, ranging in size from 0 to 500 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    18%

  • Internet

    8%

  • Information Technology and Services

    7%

  • Financial Services

    5%

  • Investment Management

    4%

  • Hospitality

    3%

  • Insurance

    3%

  • Hospital & Health Care

    3%

  • Investment Banking

    3%

  • Transportation/Trucking/Railroad

    2%

Region breakdown

  • North America

    49%

  • Oceania

    20%

  • Europe

    16%

  • Asia

    8%

  • MEA

    7%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Function: It and Security employees are engaged

This is in the top 25% compared with other job functions.


The average eNPS score for people in this group is 15 and is in the bottom 35% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

71%

8% above global average

I rarely think about looking for a job at another company

57%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

70%

1% above global average

I would recommend [Company] as a great place to work

83%

1% above global average

I am proud to work for [Company]

86%

Same as global average

The highest scoring question for Function It & Security had 90% of People agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Management.


People in Function It & Security were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (-3% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: It and Security organizations.

1

The leaders at [Company] have communicated a vision that motivates me

67% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Function: It and Security organizations.

1

The leaders at [Company] have communicated a vision that motivates me

67% favorable

Leadership
2

[Company] really allows us to make a positive difference

74% favorable

Social Connection
3

I have confidence in the leaders at [Company]

74% favorable

Leadership
4

The leaders at [Company] demonstrate that people are important to the company's success

72% favorable

Leadership
5

[Company] is a great company for me to make a contribution to my development

74% favorable

Learning & Development

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

The leaders at [Company] have communicated a vision that motivates me

67% favorable

Leadership
2

I feel like I belong at [Company]

74% favorable

Belonging
3

I believe there are good career opportunities for me at [Company]

65% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

69.0% (-2)

CEO Approval

85.0% (+1)

Are staff empowered with results?

Organizations in the Function: It and Security benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Function: It and Security


    9%



  • How does Function: It and Security compare?

    People in Function It & Security were much more positive than average regarding Action, Fairness, and Innovation.


    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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