The People & Culture Platform | Culture Amp

Finance (Asia) 2020

The finance benchmark represents a broad range of finance and investment focused companies. They range from more traditional finance companies (often those focused on modernizing) as well as more disruptive finance companies that might be described as 'FinTech'.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Financial Services

    50%

  • Investment Management

    17%

  • Insurance

    12%

  • Commercial Real Estate

    8%

  • Investment Banking

    8%

  • Banking

    4%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Finance (Asia) employees are engaged

This is in the top 31% compared with the overall average.


The average eNPS score for organizations in this benchmark is 21 and is in the top 29% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

4% above global average

I rarely think about looking for a job at another company

58%

3% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

2% above global average

I would recommend [Company] as a great place to work

83%

1% above global average

I am proud to work for [Company]

85%

1% below global average

The highest scoring question for Finance Asia had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Management.


People in Finance Asia were generally least favourable about Social Connection, and were most negative towards 'I believe that my total compensation is fair, relative to similar roles at [Company]' with 28% of people disagreeing (+5% above average).

How long do people stay?

In the short term, 14% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-6% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-4% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

Workloads are divided fairly among people where I work

65% favorable

Teamwork & Ownership
2

Most people here make a good effort to consult other staff where appropriate

75% favorable

Collaboration & Communication
3

I receive appropriate recognition for good work at [Company]

64% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.55 stars (-0.2)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.75 stars (+0)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.15 stars (-0.4)

Recommend to Friend

70.5% (-0.5)

CEO Approval

83.5% (-0.5)

Are staff empowered with results?

Organizations in the Finance (Asia) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Finance (Asia)


    7%



  • How does Finance (Asia) compare?

    People in Finance Asia were much more positive than average regarding Collaboration & Communication, Action, and Decision Making.


    On the lower side, People in Finance Asia had much lower favorable scores than average in Fairness, Social Connection, and Company Performance.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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