The finance benchmark represents a broad range of finance and investment focused companies. They range from more traditional finance companies (often those focused on modernizing) as well as more disruptive finance companies that might be described as 'FinTech'.
~8m
Questions answered
in last 12 months
~250
Organizations
These insights represent ~8m questions answered from ~250 organizations, ranging in size from 30 to 18,800 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Investment Banking
24%
Financial Services
22%
Insurance
20%
Investment Management
14%
Commercial Real Estate
12%
Real Estate
3%
Banking
3%
North America
47%
Europe
24%
Oceania
21%
Asia
5%
MEA
1%
South America
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 30% compared with other industries.
The average eNPS score for organizations in this benchmark is 19 and is in the top 32% compared with other industries.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I rarely think about looking for a job at another company | 58% 3% above global average |
I see myself still working at [Company] in two years' time | 66% 3% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 70% 1% above global average |
I would recommend [Company] as a great place to work | 83% 1% above global average |
I am proud to work for [Company] | 85% 1% below global average |
People working in Finance are more engaged than Media Production & Publication, Government, Enterprise, and Marketing & Advertising. People working in Finance are less engaged than Investment Management, Computer & Network Security, and Engaging Growth.
The highest scoring question for Finance had 92% of People agreeing that they understand how their work contributes to [company]'s mission (+1% compared to overall) while they were generally most positive about Management.
People in Finance were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 19% of people disagreeing (-1% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance organizations.
I have confidence in the leaders at [Company]
The factor this relates most closely to is Leadership
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance organizations.
1 I have confidence in the leaders at [Company] | 78% favorable Leadership |
2 [Company] effectively directs resources (funding, people and effort) towards company goals | 59% favorable Company Performance |
3 The leaders at [Company] demonstrate that people are important to the company's success | 72% favorable Leadership |
4 I am happy with my current role relative to what was described to me | 77% favorable Alignment & Involvement |
5 [Company] is a great company for me to make a contribution to my development | 76% favorable Learning & Development |
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I am happy with my current role relative to what was described to me | 77% favorable Alignment & Involvement |
2 I feel like I belong at [Company] | 78% favorable Belonging |
3 I understand how my work contributes to [Company]'s mission | 92% favorable Contribution to Broader Purpose |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.8 stars (+0) |
Culture and Values | 3.8 stars (-0.1) |
Work Life Balance | 3.9 stars (+0.1) |
Compensation and Benefits | 3.6 stars (+0) |
Career Opportunities | 3.5 stars (+0) |
Recommend to Friend | 71.0% (+0) |
CEO Approval | 84.0% (+0) |
Organizations in the Finance benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Finance
10%
People in Finance were much more positive than average regarding Fairness, Decision Making, and Opportunities & Resources.
Below are the most common areas that organizations in Finance choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.
1 At [Company] there is open and honest two-way communication | 65% favorable Collaboration & Communication |
2 I believe there are good career opportunities for me at [Company] | 63% favorable Learning & Development |
3 [Company] is a great company for me to make a contribution to my development | 76% favorable Learning & Development |
Insights data provided by Culture Amp.
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