The Employee Experience Platform | Culture Amp

Europe (0–100) 2020

The Europe benchmark represents people who work in Europe. It covers all industries and functions. The benchmark includes people who work in Europe but their organizations have headquarters in other countries. This benchmark only includes organizations of size 0–100 employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Information Technology and Services


  • Internet


  • Wholesale


  • Insurance


  • Public Relations and Communications


  • Management Consulting


  • Marketing and Advertising


  • Financial Services


  • Investment Banking


  • Commercial Real Estate


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

69% of Europe (0–100) employees are engaged

This is in the bottom 22% compared with the overall average.

The average eNPS score for organizations in this benchmark is 19 and is in the top 36% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work


2% above global average

I am proud to work for [Company]


Same as global average

I rarely think about looking for a job at another company


1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


5% below global average

I see myself still working at [Company] in two years' time


6% below global average

The highest scoring question for Europe 0–100) had 90% of People agreeing that they are able to arrange time out from work when they need to (+3% compared to overall) while they were generally most positive about Work & Life Blend.

People in Europe 0–100) were generally least favourable about Action, and were most negative towards 'My manager, or someone else, has communicated some clear actions based on recent employee survey results' with 18% of people disagreeing (+2% above average).

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 15% of people see themselves leaving within two years (+3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


[Company] effectively directs resources (funding, people and effort) towards company goals

58% favorable

Company Performance

Day-to-day decisions here demonstrate that quality and improvement are top priorities

58% favorable

Service & Quality Focus

I have confidence in the leaders at [Company]

77% favorable

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.3 stars (+0.5)

Culture and Values

4.2 stars (+0.3)

Work Life Balance

4.0 stars (+0.2)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.8 stars (+0.2)

Recommend to Friend

84.0% (+13)

CEO Approval

89.5% (+5.5)

Are staff empowered with results?

Organizations in the Europe (0–100) benchmark on average gave 18% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Europe (0–100)


  • Global average


  • How does Europe (0–100) compare?

    People in Europe 0–100) were much more positive than average regarding Collaboration & Communication, Decision Making, and Work & Life Blend.

    On the lower side, People in Europe 0–100) had much lower favorable scores than average in Fairness, Service & Quality Focus, and Learning & Development.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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