The education benchmark is primarily representative of employees working in education-related organizations. It includes a mix of E-Learning companies, primary and higher educational institutions and education management organizations as well as education platforms. These organizations employ educators as well as those supporting the delivery of educational services via office, support and technical staff.
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 46% compared with the overall average.
The average eNPS score for organizations in this benchmark is 17 and is in the top 46% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I am proud to work for [Company]
3% above global average
I see myself still working at [Company] in two years' time
1% above global average
I would recommend [Company] as a great place to work
Same as global average
I rarely think about looking for a job at another company
Same as global average
[Company] motivates me to go beyond what I would in a similar role elsewhere
1% below global average
The highest scoring question for Education Northern America had 93% of People agreeing that they are able to arrange time out from work when they need to (+6% compared to overall) while they were generally most positive about Management.
People in Education Northern America were generally least favourable about Company Performance, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+0% above average).
In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
[Company] effectively directs resources (funding, people and effort) towards company goals
54% favorableCompany Performance
At [Company] we act on promising new or innovative ideas
I believe there are good career opportunities for me at [Company]
61% favorableLearning & Development
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
3.7 stars (-0.1)
Culture and Values
3.8 stars (-0.1)
Work Life Balance
3.6 stars (-0.2)
Compensation and Benefits
3.4 stars (-0.2)
3.5 stars (+0)
Recommend to Friend
Organizations in the Education (Northern America) benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Education (Northern America)
People in Education Northern America were much more positive than average regarding Action, Decision Making, and Innovation.
On the lower side, People in Education Northern America had much lower favorable scores than average in Voice and Company Performance.