The consulting and staffing benchmark includes organizations that provide advisory and implementation services across a wide range of industries. These organizations tend to have the same leadership and employment structure - though they tend to range from professional engineering consulting, leadership and strategy consulting as well as talent search and recruitment.
~795k
Questions answered
in last 12 months
~55
Organizations
These insights represent ~795k questions answered from ~55 organizations, ranging in size from 10 to 4,200 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Management Consulting
43%
Accounting
19%
Architecture & Planning
17%
Staffing and Recruiting
11%
Market Research
4%
Human Resources
4%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 46% compared with the overall average.
The average eNPS score for organizations in this benchmark is 20 and is in the top 33% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 67% 4% above global average |
I would recommend [Company] as a great place to work | 83% 1% above global average |
I rarely think about looking for a job at another company | 55% Same as global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 69% Same as global average |
I am proud to work for [Company] | 84% 2% below global average |
People working in Consulting & Staffing Northern America are more engaged than Professional Services DACH, Marketing & Advertising Female, Professional Services Western Europe, and Retail United Kingdom. People working in Consulting & Staffing Northern America are less engaged than New Tech Asia, Hospitality Northern America, Construction Female, and Healthcare 200–500).
The highest scoring question for Consulting & Staffing Northern America had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.
People in Consulting & Staffing Northern America were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-4% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing (Northern America) organizations.
[Company] is a great company for me to make a contribution to my development
The factor this relates most closely to is Learning & Development
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing (Northern America) organizations.
1 [Company] is a great company for me to make a contribution to my development | 80% favorable Learning & Development |
2 I have confidence in the leaders at [Company] | 73% favorable Leadership |
3 The products and services [Company] provides are as good as, or better than, our main competitors | 74% favorable Company Performance |
4 [Company] effectively directs resources (funding, people and effort) towards company goals | 61% favorable Company Performance |
5 I believe there are good career opportunities for me at [Company] | 66% favorable Learning & Development |
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (-2% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 The products and services [Company] provides are as good as, or better than, our main competitors | 74% favorable Company Performance |
2 [Company] is a great company for me to make a contribution to my development | 80% favorable Learning & Development |
3 I believe there are good career opportunities for me at [Company] | 66% favorable Learning & Development |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.8 stars (+0) |
Culture and Values | 3.8 stars (-0.1) |
Work Life Balance | 3.8 stars (+0) |
Compensation and Benefits | 3.5 stars (-0.1) |
Career Opportunities | 3.6 stars (+0.1) |
Recommend to Friend | 72.0% (+1) |
CEO Approval | 88.0% (+4) |
Organizations in the Consulting and Staffing (Northern America) benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Consulting and Staffing (Northern America)
8%
People in Consulting & Staffing Northern America were much more positive than average regarding Action, Decision Making, and Learning & Development.
On the lower side, People in Consulting & Staffing Northern America had much lower favorable scores than average in Voice.
Insights data provided by Culture Amp.
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