The People & Culture Platform | Culture Amp

Construction 2020

The construction benchmark includes organizations that are involved in construction directly as well as via the construction supply chain with materials. These organizations tend to undertake contracting work on large commercial projects. Though there is also representation with some firms engaging in residential projects additionally.

  • ~1.6m

    Questions answered
    in last 12 months

  • /
  • ~30

    Organizations

These insights represent ~1.6m questions answered from ~30 organizations, ranging in size from 40 to 14,100 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Construction

    87%

  • Building Materials

    10%

  • Civil Engineering

    3%

Region breakdown

  • Oceania

    40%

  • Europe

    29%

  • North America

    17%

  • Asia

    12%

  • MEA

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Construction employees are engaged

This is in the top 11% compared with other industries.


The average eNPS score for organizations in this benchmark is 18 and is in the top 37% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

72%

9% above global average

I rarely think about looking for a job at another company

59%

4% above global average

I would recommend [Company] as a great place to work

84%

2% above global average

I am proud to work for [Company]

88%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

67%

2% below global average

The highest scoring question for Construction had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Work & Life Blend.


People in Construction were generally least favourable about Leadership, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 23% of people disagreeing (+3% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Construction organizations.

1

[Company] is a great company for me to make a contribution to my development

76% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Construction organizations.

1

[Company] is a great company for me to make a contribution to my development

76% favorable

Learning & Development
2

My job performance is evaluated fairly

62% favorable

Feedback & Recognition
3

I am happy with my current role relative to what was described to me

74% favorable

Alignment & Involvement
4

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

48% favorable

Alignment & Involvement
5

The leaders at [Company] demonstrate that people are important to the company's success

68% favorable

Leadership

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-5% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] really allows us to make a positive difference

68% favorable

Social Connection
2

I am happy with my current role relative to what was described to me

74% favorable

Alignment & Involvement
3

My job performance is evaluated fairly

62% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.45 stars (-0.4)

Work Life Balance

3.2 stars (-0.6)

Compensation and Benefits

3.3 stars (-0.3)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

66.0% (-5)

CEO Approval

79.0% (-5)

Are staff empowered with results?

Organizations in the Construction benchmark on average gave 4% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Construction


    4%



  • How does Construction compare?

    People in Construction were much more positive than average regarding Decision Making.


    On the lower side, People in Construction had much lower favorable scores than average in Feedback & Recognition, Fairness, and Voice.

    What are organizations focussing on?

    Below are the most common areas that organizations in Construction choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    Other departments at [Company] collaborate well with us to get the job done

    58% favorable

    Collaboration & Communication
    2

    I believe there are good career opportunities for me at [Company]

    66% favorable

    Learning & Development
    3

    I receive appropriate recognition for good work at [Company]

    62% favorable

    Feedback & Recognition

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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