The Employee Experience Platform | Culture Amp

China 2020

The China benchmark represents people who work in China. It covers all industries and functions. The benchmark includes people who work in China but their organizations have headquarters in other countries.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Financial Services


  • Staffing and Recruiting


  • Electrical/Electronic Manufacturing


  • Information Technology and Services


  • Insurance


  • Marketing and Advertising


  • Health, Wellness and Fitness


  • Food & Beverages


  • Consumer Electronics


  • Automotive


  • Retail


  • Public Relations and Communications


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

82% of China employees are engaged

This is the highest scoring group compared with other countries.

The average eNPS score for organizations in this benchmark is 40 and is the highest scoring group compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere


16% above global average

I rarely think about looking for a job at another company


16% above global average

I see myself still working at [Company] in two years' time


15% above global average

I would recommend [Company] as a great place to work


7% above global average

I am proud to work for [Company]


3% above global average

The highest scoring question for China had 95% of People agreeing that they know how their work contributes to the goals of [company] (+6% compared to overall) while they were generally most positive about Teamwork & Ownership.

People in China were generally least favourable about Company Performance, and were most negative towards 'I believe that my total compensation is fair, relative to similar roles at [Company]' with 12% of people disagreeing (-11% below average).

How long do people stay?

In the short term, 7% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-13% compared to overall) while on a longer time frame, 2% of people see themselves leaving within two years (-10% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I believe action will take place as a result of this survey

83% favorable


I believe that my total compensation is fair, relative to similar roles at [Company]

64% favorable


When it is clear that someone is not delivering in their role we do something about it

76% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.55 stars (-0.2)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

70.0% (-1)

CEO Approval

82.0% (-2)

Are staff empowered with results?

Organizations in the China benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • China


  • How does China compare?

    People in China were much more positive than average regarding Fairness, Company Performance, and Enablement.

    What are organizations focussing on?

    Below are the most common areas that organizations in China choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.


    I believe there are good career opportunities for me at [Company]

    75% favorable

    Learning & Development

    I receive appropriate recognition for good work at [Company]

    84% favorable

    Feedback & Recognition

    I rarely think about looking for a job at another company

    71% favorable


    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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