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Canada 2020

The Canada benchmark represents people who work in Canada. It covers all industries and functions. The benchmark includes people who work in Canada but their organizations have headquarters in other countries.

  • ~1.1m

    Questions answered
    in last 12 months

  • /
  • ~200

    Organizations

These insights represent ~1.1m questions answered from ~200 organizations with in-region presence, ranging in size from 10 to 2,600 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    28%

  • Information Technology and Services

    8%

  • Internet

    8%

  • Non-Profit Organization Management

    3%

  • Apparel & Fashion

    3%

  • Investment Management

    3%

  • Retail

    3%

  • Investment Banking

    2%

  • Electrical/Electronic Manufacturing

    2%

  • Computer & Network Security

    2%

  • Financial Services

    2%

  • Management Consulting

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Canada employees are engaged

This is in the top 44% compared with other countries.


The average eNPS score for organizations in this benchmark is 15 and is in the top 47% compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

65%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

69%

Same as global average

I am proud to work for [Company]

86%

Same as global average

I would recommend [Company] as a great place to work

82%

Same as global average

I rarely think about looking for a job at another company

54%

1% below global average

The highest scoring question for Canada had 89% of People agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Canada were generally least favourable about Company Performance, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 21% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Canada organizations.

1

The leaders at [Company] demonstrate that people are important to the company's success

70% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Canada organizations.

1

The leaders at [Company] demonstrate that people are important to the company's success

70% favorable

Leadership
2

The leaders at [Company] have communicated a vision that motivates me

64% favorable

Leadership
3

I believe there are good career opportunities for me at [Company]

65% favorable

Learning & Development
4

[Company] effectively directs resources (funding, people and effort) towards company goals

54% favorable

Company Performance
5

I have confidence in the leaders at [Company]

71% favorable

Leadership

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe there are good career opportunities for me at [Company]

65% favorable

Learning & Development
2

The leaders at [Company] have communicated a vision that motivates me

64% favorable

Leadership
3

I have confidence in the leaders at [Company]

71% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

71.0% (+0)

CEO Approval

84.0% (+0)

Are staff empowered with results?

Organizations in the Canada benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Canada


    10%



  • How does Canada compare?

    People in Canada were much more positive than average regarding Fairness, Decision Making, and Diversity.


    On the lower side, People in Canada had much lower favorable scores than average in Company Performance.

    What are organizations focussing on?

    Below are the most common areas that organizations in Canada choose to take action on using the Culture Amp platform. Actions varied from changing or iterating on an All Hands meeting, introducing new skip level 1:1s, to introducing an organizational transparency report.

    1

    I receive appropriate recognition for good work at [Company]

    68% favorable

    Feedback & Recognition
    2

    Most of the systems and processes here support us getting our work done effectively

    58% favorable

    Enablement
    3

    I believe there are good career opportunities for me at [Company]

    65% favorable

    Learning & Development

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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