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The Employee Experience Platform | Culture Amp

Toby Roger

Lead Product Marketing Manager, Culture Amp

This month, we’re sharing a collection of updates to help you and your people to navigate change and uncertainty. We spoke with Chloe Hamman, Director of People Science at Culture Amp to learn more about our approach to creating these updates.

“Throughout this time, our team of People Scientists is developing tools that help you to make decisions with confidence based on your people’s feedback," said Hamman. "We’re also focusing on ways to improve communication as we know that it’s key to driving employee confidence.”

Plan an effective transition back to the workplace

We’ve developed a new survey template that helps your organization plan for an effective transition back to the workplace. Through the survey, you can gather feedback on employee concerns, preferences, and needs. You can use these insights and the accompanying benchmark to shape your return strategy and to understand what different groups of employees need in order to feel safe and ready to return. For example, we recommend paying close attention to the needs of caregivers and employees relying on public transport options. If you’re not returning to the workplace just yet, we’ve also created a new wellbeing survey designed for both a remote and on-site workforce, as well as remote onboarding surveys.

Looking for guidance on supporting your employees through change? Find a time to chat with us.

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Increase leadership visibility by replying to employee comments

During uncertain times, having direct access to leadership goes a long way to improving employee confidence and engagement. That’s why we’ve added the ability for certain individuals in your organization to reply to the comments your employees make in a survey. This allows leadership teams to address concerns and acknowledge feedback directly. Throughout the experience, we include guidance for leaders on replying with empathy and assuming positive intent.

Learn best practices on managing remotely

We’ve published a new course on Managing Remotely to join our library of ideas, videos, and downloadable resources for Managers. Included are nearly 30 practical ideas to guide managers on how to lead well at a distance and ensure that remote employees don't feel "remote." In this environment, leadership efforts need to be much more deliberate to take remote dynamics into account.

Make it easy for employees to give feedback in the flow of work

When employees are working remotely, “water cooler” moments for them to connect and share feedback are hard to find. We’ve made some great advances to bring feedback into the tools people use every day so that employees can give timely and relevant feedback in just one click. With our Chrome and Outlook extensions, there is no need to log into another platform. Employees can give and request feedback, view, and comment on goals, and take notes for an upcoming 1:1 or performance review without interrupting what they’re working on.

We know these are challenging times for you and your team. And we’re here to help you navigate this ever-changing environment.

Culture Amp customers can learn more about these updates and more. As always, we welcome your feedback.

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