The professional services benchmark is made up of companies that provide vital services in our modern economies. The work is increasingly a combination of experience and even technology - relying often on specialist industry knowledge and expertise.
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Staffing and Recruiting
Venture Capital & Private Equity
Commercial Real Estate
Architecture & Planning
Professional Training & Coaching
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is the lowest scoring group compared with the overall average.
The average eNPS score for organizations in this benchmark is 3 and is in the bottom 1% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work
8% below global average
I see myself still working at [Company] in two years' time
10% below global average
I rarely think about looking for a job at another company
13% below global average
I am proud to work for [Company]
13% below global average
[Company] motivates me to go beyond what I would in a similar role elsewhere
17% below global average
The highest scoring question for Professional Services DACH had 88% of people agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Teamwork & Ownership.
People in Professional Services DACH were generally least favourable about Service & Quality Focus, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 17% of people disagreeing (+6% above average).
In the short term, 27% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+9% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+4% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
3.7 stars (-0.1)
Culture and Values
3.7 stars (-0.2)
Work Life Balance
3.5 stars (-0.3)
Compensation and Benefits
3.5 stars (-0.1)
3.4 stars (-0.1)
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Organizations in Professional Services DACH tend to be very similar to the global all industries insights, with no significant departures from the average.