The Employee Experience Platform | Culture Amp

New Zealand 2021

The New Zealand benchmark represents people who work in New Zealand, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~1.8m

    Questions answered
    in last 12 months

  • /
  • ~200

    Organizations

These insights represent ~1.8m questions answered from ~200 organizations, with in-region presence ranging in size from 10 to 3,000 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Computer Software

    9%

  • Information Technology and Services

    7%

  • Financial Services

    4%

  • Construction

    4%

  • Utilities

    4%

  • Nonprofit Organization Management

    3%

  • Marketing and Advertising

    3%

  • Retail

    3%

  • Food & Beverages

    3%

  • Civil Engineering

    3%

  • Staffing and Recruiting

    3%

  • Insurance

    3%

  • Accounting

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of New Zealand employees are engaged

This is in the bottom 33% compared with other countries.


The average eNPS score for organizations in this benchmark is 14 and is in the bottom 12% compared with other countries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I am proud to work for [Company]

86%

1% below global average

I see myself still working at [Company] in two years' time

65%

2% below global average

I would recommend [Company] as a great place to work

81%

3% below global average

I rarely think about looking for a job at another company

55%

4% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

64%

7% below global average

The highest scoring question for New Zealand had 88% of people agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Work & Life Blend.


People in New Zealand were generally least favourable about Learning & Development, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 20% of people disagreeing (+4% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Zealand organizations.

1

I have confidence in the leaders at [Company]

78% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Zealand organizations.

1

I have confidence in the leaders at [Company]

78% favorable

Leadership
2

The leaders at [Company] demonstrate that people are important to the company's success

67% favorable

Leadership
3

We have enough autonomy to perform our jobs effectively

79% favorable

Enablement
4

[Company] really allows us to make a positive difference

68% favorable

Social Connection
5

I receive appropriate recognition for good work at [Company]

66% favorable

Feedback & Recognition

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have confidence in the leaders at [Company]

78% favorable

Leadership
2

The leaders at [Company] demonstrate that people are important to the company's success

67% favorable

Leadership
3

We have enough autonomy to perform our jobs effectively

79% favorable

Enablement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.6 stars (-0.3)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.4 stars (-0.2)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

68.0% (-3)

CEO Approval

92.0% (+8)

How does New Zealand compare?

Organizations in New Zealand tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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